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Aspen Dental - Medford, OR
- Medford, OR
About this business
Location details
1759 N Riverside Ave, Medford, OR, 97501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 5:00 p.m. | |
| Tue | 08:00 a.m. to 5:00 p.m. | |
| Wed | 08:00 a.m. to 5:00 p.m. | |
| Thu | 08:00 a.m. to 5:00 p.m. | |
| Fri | 08:00 a.m. to 12:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The whole staff at Aspen Dental are very efficient and thorough. I am a new patient with them and even though I had not seen a dentist in a few years, they did not lecture me, they gave me a full exam and explained everything as they went along. I felt very comfortable and relaxed. I recommend Aspen Dental to anyone that needs to see the dentist, even those who fear the dentist because they really have a way with calming your nerves.
New office and I am a new patient. So far very good! Very friendly and take the time to explain things to me.
I went into Aspen Dental in Medford due to tooth pain but also because I am aware I am in serious need of dental work. It turns out I had a small infection so the very polite dentist prescribed me antibiotics. That’s my positive take on the experience. Overall. however. the outlook is darker. Everyone was very friendly and courteous in a professional manner. However. I felt like a commodity. It was very impersonal and rushed.. The hygienist was friendly and decided for me that I need all my upper teeth pulled and dentures... read more
Business response:
I'm very sorry to hear this, Eric, and I can understand your frustrations. If you haven't called our Patient Satisfaction team yet, they would really appreciate the opportunity to talk to you and learn more about your experience: 1-866-767-0890. - Krista, ADMI
Aspen Dental could definately improve if they could process a claim correctly. They also could have their billing department NOT refuse to speak to a client regarding the denied claim (very unprofessional) . They will not honor a warranty on dentures (that broke) because they have not been paid for. They have not been paid for because they refuse to enter the correct dental code. This is a nightmare. So we are going to be out of pocket for the repairs for dentures that are only 6 months old. Small claims court here we ... read more
Business response:
I'm sorry that your experience didn't live up to expectations. We value your feedback, and I will pass your message along to the team so they can address concerns. - Michelle, ADMI
Awful experience. I’ll just list the things that went wrong: 1. They lost my file 2. I had to wait 35 minutes after my scheduled appointment time to be called back into a room. 3. One of the employees was combative with me because I stood up for myself. 4. The employees do not care about the patients. They only care about money. I was there for a simple procedure and since it was not going to make them a ton of money, I was the lowest on their priority list. 5. I will not be returning.
Frequently asked questions about Aspen Dental - Medford, OR
How is Aspen Dental - Medford, OR rated?
Aspen Dental - Medford, OR has a 4.3 star rating with 612 reviews.
When is Aspen Dental - Medford, OR open?
Aspen Dental - Medford, OR is open now. It will close at 12:00 p.m.