Aspen Dental - Mount Dora, FL's cover image
Claimed

This profile has been claimed by the business owner or representative.

Aspen Dental - Mount Dora, FL

4.2
  • Mount Dora, FL

About this business

Location details

17264 US Hwy 441, Mount Dora, FL, 32757, United States

Get directions
WeekdayScheduleStatus
Mon07:30 a.m. to 5:30 p.m.
Tue07:30 a.m. to 5:30 p.m.
Wed07:30 a.m. to 5:30 p.m.
Thu07:30 a.m. to 5:30 p.m.
Fri07:30 a.m. to 12:30 p.m.
SatClosed
SunClosed
4.21,141 reviews
Melissa Dickerson-Askins's profile image
Melissa Dickerson-Askins 
8 years ago

While i understand they are in the business to make money, i am concerned that that is their sole focus. In other words, Dentist is more concern with describing cost than providing options. The entire staff is obsessed with getting money from you than they are explaining what they can do to provide as painless and best option as possible. The fact they have a fulltime financial representative on staff is proof of that...it reminded me of dealing with car dealership. It is absolutely disturbing. 

Mic Gilmartin's profile image
Mic Gilmartin 
8 years ago

I called and made an appointment to have a a couple of teeth extracted, and when I got there they did the exam and x-ray and then I sat in the waiting room for at least 4 hours witing to get the teeth extracted. After the exam and x-ray I spoke with a person who gave me a list of what it would cost to have all my upper teeth removed and wanted me to sign a contract for financing the cost..I told them no that I was paying cash each time I come in and will have only one or two teeth removed eah time...The receptionist made ano... read more

Business response:

Hi Mic, I'm so sorry you didn’t have a positive experience. Patient satisfaction is very important to Aspen Dental practices. Please call our team at 1-866-273-8606 so they can help address your concerns. - Emily, ADMI 

Patti Blackburn's profile image
Patti Blackburn 
8 years ago

Saw an ad on tv for 1st time patients ... FREE X-rays & consultation ... xrays were done by a trainee & $14,000 to fix my teeth. Seriously ... ! Received bill in mail for X-rays for $98.00 because insurance only pd $114.00 that's a total of $211.00 ! What happened to FREE ... no one ever said anything about paying if you had insurance !!! Spoke with Shawana off mgr & of course she will get back with me ... never did . What a joke ! Even had a district rep hang up on me . 

Business response:

I'm sorry to hear that, Patti. We value your feedback, and I can pass it along to the Patient Satisfaction team, but I also know they would like to discuss this with you. Please call them at 1-866-273-8606 so they can help address your concerns. - Emily, ADMI 

Joan Boyce's profile image
Joan Boyce 
8 years ago

I call Aspen Dental yesterday regarding broken tooth on my temporary plate. I was told to come in today and they would fix it. After signing in at 7:50am for my 8:00 am appointment. I was told that I had to pay $600 before they could repair my plate. Even though I'm paying a $5000.00 bill for services I receive which include another permanent plate that was never made. I only wanted the tooth replaced on the temp. plate. 

Business response:

Hi Joan, I'm so sorry you didn’t have a positive experience. Patients' satisfaction is very important to Aspen Dental practices. Please call our team at 1-866-273-8606 so they can help address your concerns. - Emily, ADMI 

Mark Hamblin's profile image
Mark Hamblin 
8 years ago

Shaddy business had xrays done silent to finace office only to be told insurance only cover regular or panaramic but not both and they did both so I owe $110 I was very upset and told them I would pay my Bill and never be back the woman said that they would take care off Bill and I didn't owe anything I said no I will pay for it because I don't want a Bill in the mail sure enough I got a bill 

MaryAnn Higby's profile image
MaryAnn Higby 
8 years ago
Pat Blushiy's profile image
Pat Blushiy 
8 years ago
Pat Blushiy's profile image
Pat Blushiy 
8 years ago

My experience with Aspen Dental started off fine, but ended up horrible. I got the xrays and exam and then went to the "billing office" where they went over their results and recommendations with me. They gave me written estimates on having deep cleanings and dentures. I called yesterday to set an appointment for the first of four deep cleanings and at first I was told the earliest they could get me in was April..but she then said she would check for cancellations. She told me she could get me in late that afternoon and remi... read more

Pat Blushiy's profile image
Pat Blushiy 
8 years ago

My experience with Aspen Dental started off fine, but ended up horrible. I got the xrays and exam and then went to the "billing office" where they went over their results and recommendations with me. They gave me written estimates on having deep cleanings and dentures. I called yesterday to set an appointment for the first of four deep cleanings and at first I was told the earliest they could get me in was April..but she then said she would check for cancellations. She told m... See More e she could get me in late that after... read more

Frequently asked questions about Aspen Dental - Mount Dora, FL

How is Aspen Dental - Mount Dora, FL rated?

Aspen Dental - Mount Dora, FL has a 4.2 star rating with 1,141 reviews. 

When is Aspen Dental - Mount Dora, FL open?

Aspen Dental - Mount Dora, FL is open now. It will close at 5:30 p.m.