Aspen Dental - Mt. Pleasant, SC

4.3

Mount Pleasant, SC

About this business

Dental

Location details

1799 N Hwy 17, Mount Pleasant, SC, 29464, United States

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Weekday	Schedule	Status
Mon	07:00 a.m. to 4:00 p.m.
Tue	07:00 a.m. to 4:00 p.m.
Wed	09:00 a.m. to 6:00 p.m.
Thu	07:00 a.m. to 4:00 p.m.
Fri	07:00 a.m. to 12:00 p.m.
Sat	Closed
Sun	Closed

4.3465 reviews

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Jody S.

3 years ago

DO NOT GO TO THIS OFFICE in Mount Pleasant, SC (near Lowe's)! The administrative staff especially the office manager, Michael, clearly has no experience dealing with customers and they are not customer service oriented. Michael is rude to customers and extremely short-sighted. Their goal is to nickel and dime you by performing services w/o your knowledge even after you ask NOT to perform services on numerous occasions (i.e., adding fluoride treatment @$48 ...during what should be the fully covered insurance preventive servic... read more

Business response:

I'm sorry you didn't have a positive experience, Jody. If you would like to share more details about your visit, the Customer Service team would appreciate the opportunity to talk to you: 1-866-767-0890. - Mitch, ADMI

Michelle E.

5 years ago

My mother has been through h€ll and back with this dentist regarding her dentures. She can't chew her food, her gums are ruined, she's lost 30 lbs and she's too embarrassed to go out in public. Worst experience EVER! The rude dentist won't see her or talk to her and when we asked for our money back they said she had to turn in the dentures first.

Business response:

I'm really sorry to hear that, Michelle. If you haven't called the Patient Satisfaction team yet, my team would appreciate the opportunity to talk to you/or your Mom about her experience: 1-866-767-0890. - Cindy, ADMI

Ted W.

5 years ago

I cannot speak for the company as a whole, but the West Ashley, SC location is poorly managed and operated, I would not feel safe using this location based on my experience (I walked out after just a few minutes being there).

Business response:

I'm really sorry to hear that, Ted. If you haven't called the Patient Satisfaction team yet, my team would appreciate the opportunity to talk to you: 1-866-767-0890. - Dawn, ADMI

David P.

5 years ago

I went here for a simple cleaning and was told that I had 2 cavities. I was surprised because I never felt any pain. When they created the "treatment plan" they wanted to charge me $1000 for 4 cavity fillings, 2 regular and 2 white. I left because they changed the cavities I had from 2 to 4. I just got a second opinion and the dentist said I don't have a single cavity. I've never had one in my life, and this place is a complete scam. They wanted to drill perfectly good teeth just to make money. Avoid.

Business response:

Hi David, I'm so sorry to hear you had concerns about your recommended treatment. If you haven't been in touch with our patient satisfaction team, please know you can contact them directly at 1-866-767-0890. We appreciate your feedback. - Stephanie, ADMI

F B.

6 years ago

DO NOT GO HERE IS YOU HAVE TOOTH PAIN! All they care about is selling other products to you. You leave there still in pain. They do not address the issue immediately. I have never gone to a dentist with tooth pain before, and leave still having tooth pain. One would think it would be taken care of right then and their. As it should be. Then try to get your records from them to take some place else. What a joke that is. Especially in this technological world we live in. You should be able to get them immediately. Stay clear o... read more

Business response:

I am sorry you did not have a positive experience. If you would like to discuss further, please call me at (315) 454-6000 extension 201791. I will be happy to speak with you. — Tammy, ADMI