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Aspen Dental - Newark, OH

3.9
  • Newark, OH

About this business

Location details

1298 N 21st ST, Newark, OH, 43055, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 6:00 p.m.
Tue08:00 a.m. to 6:00 p.m.
Wed08:00 a.m. to 6:00 p.m.
Thu09:00 a.m. to 7:00 p.m.
Fri08:00 a.m. to 1:00 p.m.
SatClosed
SunClosed
3.9561 reviews
Diana Blanchette's profile image
Diana Blanchette 
recommend  Recommended
6 years ago

they were so very kind to me when they found my cancer in my throat I was at stage 4 

Business response:

We’re happy to know you had a great experience, Diana. Thank you for sharing! – Courtney, ADMI 

Catherine Worley's profile image
Catherine Worley 
6 years ago

Their prices are even higher than our local dentist. We went there because we don't have insurance, but it was too expensive for us. The office people, the dentist, and technician were friendly and courteous, and we were offered payment options as they promise. We also have a distance to travel which plays a part as well. I appreciate them for allowing us to come and check them out! 

Business response:

I am sorry to hear about the expense, Catherine. I appreciate your kind words and glad you had a good visit otherwise! -- Kelsey, ADMI 

Kathie Killeen's profile image
Kathie Killeen 
7 years ago

My husband and I are seeking legal help getting this scam operation to fix the disaster they created. For months I have suffered with TMJ, caused by Dr. Yu. He dislocated my jaw!! He's way to rough, and a liar. ASPEN could care less about my pain, and had kept almost $2,000 for services never performed in my teeth. Chris is also a liar, NEVER trust a word he says. ASPEN is a scam, they cheat patients. 

Business response:

I am sorry to hear this, Kathie. I will certainly pass this information along to management. If you would like to discuss further, please call me at 315-454-6000 ext 201802. -- Kelsey, ADMI 

Mike Booker's profile image
Mike Booker 
7 years ago

I went in to the 21st location here in Newark on or about February 2 to schedule an appointment for February 26 for 3 fillings. The staff was great for the most part! A charge showed up on my credit report on February 5 for 743.00, which is what I was quoted. But they sent the bill out 2 weeks before they'd performed the services or ran it through my insurance and sent the adjusted amount to Dental First . When I got the insurance statement, they actually billed them 689.00 but they were charging me and Dental First credit 7... read more

Ashlie Bielski's profile image
Ashlie Bielski 
7 years ago

My top two wisdom teeth were ripped out. Nothing stronger than Motrin and three days later I can still hardly drink or eat. They didn’t tell me about the options I had until I showed up confused and in pain. Not going back. 

Glenn Ritchie's profile image
Glenn Ritchie 
7 years ago

Talked with Aspen Dental and was quoted a price of $483 to replace an existing crown under Careinton Care 500 Plan Insurance. Went in for consultation at which time I was told that the exact procedure promised for $483 actually would cost me $1300 out-of-pocket WITH INSURANCE.. Was clearly misinformed by an office whose sole goals appear to be to upsell dental clients. Cannot comment on the quality of dental service, but the dentists were very young and the office equipment appeared to be very worn. 

Business response:

I'm sorry to hear that, Glenn. I encourage you to call your local practice to share your feedback so they can help to address concerns about the care plan you received. If you’re still having trouble, please contact the Patient Satisfaction team at 1-866-273-8606. The team will be available Wednesday and Thursday from 1-4pm EST, and Friday from 8:30am-12:30pm EST. - Emily, ADMI 

Mark J. Hammond's profile image
Mark J. Hammond 
8 years ago

Hate you guys ,you are rude and mean ,pushy, you guys need to learn to treat people with respect, I will not be back ! You guys are a dam joke 

Mark J. Hammond's profile image
Mark J. Hammond 
8 years ago

Hate you guys ,you are rude and mean ,pushy, you guys need to learn to treat people with respect, I will not be back ! You guys are a dam joke ! Plus I don't have this gum disease like you say ,went to another dentist ,they said there is no indication of that at the this time ! So therfore you lied ,to me ! Thank you for making my mind up to see another dentist ! As I see it ,you guys are fake news ,just like trump says, meaning you don't deserve to be in business! 

Sherri Lynn's profile image
Sherri Lynn 
8 years ago

Go recently, Fill out new forms in may 2017 and get work done, update all my info and have a appointment scheduled ,no-call that I have an appointment coming up, says they linked with old account, and when I was there before , new dr different than the last one two years ago , don't even introduce hisself, and the assistant was not very compassionate or understanding about having mouth work done, I think this office needs some better understanding and compassionate people especially when it comes to dentistry, which people d... read more

Business response:

Hi Sherri, I'm so sorry you didn’t have a positive experience. Everyone should feel comfortable at an Aspen Dental practice and patient satisfaction is very important. Please call our team at 1-866-273-8606 so they can help address your concerns. - Emily, ADMI 

Frequently asked questions about Aspen Dental - Newark, OH

How is Aspen Dental - Newark, OH rated?

Aspen Dental - Newark, OH has a 3.9 star rating with 561 reviews. 

When is Aspen Dental - Newark, OH open?

Aspen Dental - Newark, OH is open now. It will close at 7:00 p.m.