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Aspen Dental - Orlando, FL - Waterford Lakes
- Orlando, FL
About this business
Location details
1100 N Alafaya Trail, STE 160, Orlando, FL, 32828, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:30 a.m. to 5:30 p.m. | |
| Tue | 07:30 a.m. to 5:30 p.m. | |
| Wed | 07:30 a.m. to 5:30 p.m. | |
| Thu | 07:30 a.m. to 5:30 p.m. | |
| Fri | 07:30 a.m. to 12:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great office personnel, everyone is very friendly, my dentist and her assistant are both awesome. Best dentist I've been to in Orlando in 20 years.
They insisted on me getting and paying for a procedure I did not want, asked for, or could afford. I tried to talk to them but they wouldn’t listen. They just kept insisting I had to have it. So I walked out. All I wanted was a regular cleaning that my insurance would pay for but they insisted I get a deep cleaning that I had to pay extra for. By the way I am told this is a scam that dentist offices do to get your money. They didn’t do anything to make me smile, I just cried in my car.
Business response:
Hi Cheri, I'm sorry that your visit didn't live up to expectations. I'd be happy to make sure that the team in Orlando, is aware of your feedback. If you would also like to call Customer Service, you can reach us directly at 1-866-767-0890. – Heather, ADMI
Everything!! After 10 months, 2 different offices, 3 sets of dentures that didn’t fit, the last set broke after 2 days and still owe the finance company $3200. Sucks to be me!!!!!
Business response:
I'm sorry to hear this, Mary. I encourage you to let the Patient Satisfaction Team know about your experience, so they can help address this concern directly: 1-866-767-0890. - Mitch, ADMI
They must be running some sort of insurance scam. I went in to get a teeth cleaning and was told I needed a filling re-done as well as a deep cleaning. $3,500.00. I had Delta dental insurance and they told me that the insurance would cover everything but $850.00. I paid the $850 and had the work done. A few days later part of the filling fell out so I had to go back in. Everything was fine after that. A week or so later I got a bill for $200 in the mail. I went into the office to see if it was an error and was told that the ... read more
Business response:
I'm very sorry to hear this, Scott. If you haven't called the Patient Satisfaction team yet, they would appreciate the opportunity to talk to you about your billing experience: 1-866-767-0890. - Krista, ADMI
Recommendedwonderfull staff no pressure to upgrade to more expensive dentures
Business response:
I'm happy to hear that, Linda. Thanks for sharing! - Dawn, ADMI
Rather not say don’t want to throw people under bus
Business response:
Ken, if you haven't called the Patient Satisfaction team yet, my team would appreciate the opportunity to talk to you: 1-866-767-0890. - Dawn, ADMI
went in for a molar issue. wanted to sell me toothbrushes and 16000. worth of work. Assitants all on Facebook during my visit. very unprofessional children working there and all about $$$$
Business response:
We appreciate your feedback. Thank you for sharing your feedback with us so that we can continue to improve patient experiences. - Dawn, ADMI
I don’t even know where to start for one year I’ve running every other week back and forth I was referred bye the staff to go to an oral surgeon for implants payed $9,000 healed went back to aspen but with all this still paying for teeth the sat in my car for about two years prior because the dentist at first suggested a bottom denture before he suggested implants now anyone that has any kind of experience and or knowing the from X-rays that a denture wasn’t gonna do it so two years ahead I’ve since been back to aspen becaus... read more
They pulled the wrong tooth!! Incompetent to say the least.
Frequently asked questions about Aspen Dental - Orlando, FL - Waterford Lakes
How is Aspen Dental - Orlando, FL - Waterford Lakes rated?
Aspen Dental - Orlando, FL - Waterford Lakes has a 4.2 star rating with 1,202 reviews.
When is Aspen Dental - Orlando, FL - Waterford Lakes open?
Aspen Dental - Orlando, FL - Waterford Lakes is closed now. It will open at 7:30 a.m.