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Aspen Dental - Palatka, FL
- Palatka, FL
About this business
Location details
321 North State Route 19, Palatka, FL, 32177, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 08:00 a.m. to 5:00 p.m. | |
| Wed | 08:00 a.m. to 5:00 p.m. | |
| Thu | 08:00 a.m. to 5:00 p.m. | |
| Fri | 08:00 a.m. to 1:00 p.m. | |
| Sat | 08:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
This is the second time I showed up for my appointment and had to wait over a hour past time before being seen
Business response:
I am so sorry Gregory; this was not the experience we want for our patients. If you haven't called the Customer Service team yet, they would appreciate the opportunity to talk to you: 1-866-767-0890. - Mitch, ADMI
they like to take teeth that have nothing wrong with them. they pulled one tooth and now I have a bone chip that keeps trying to come out. been back twice about it and all they want to do is pull more teeth. I will not go back or recommend them. wish someone had warned me before I went. no I always have pain and will look ffg or another dentist.
Business response:
I'm really sorry to hear that, Becky. If you haven't called the Patient Satisfaction team yet, my team would appreciate the opportunity to talk to you: 1-866-767-0890. - Cindy, ADMI
Not a satisfying experience. I went in for a simple cleaning of my teeth. Only to told I needed a deep cleaning at 1500 dollars. Alternative is no cleaning. These people do not allow u to make choices for your self.
Business response:
I am so sorry Dean, this was not the experience we want for our patients. If you haven't called the Patient Satisfaction team yet, my team would appreciate the opportunity to talk to you: 1-866-767-0890. - Cindy, ADMI
RecommendedGreat Customer service over all a great experience. Thanks Should of came here in the first place...
Business response:
I'm happy to hear that, Charlotte. Thanks for sharing! - Dawn, ADMI
RecommendedThey are very prompt and friendly. The hygienist was thorough, gentle, and professional. I always enjoy my visit.
Business response:
I'm happy to hear that, Wendy. Thanks for sharing! - Dawn, ADMI
I went there for a toothache and they took X-rays and the doctor seen me for 5 minutes and give me a prescription. Then charge me over $ 4000 dollars. I still cannot believe it. Not good
Business response:
I'm sorry that your experience didn't live up to expectations, Terrance. If you would like to share more detail about your visit, the team and I would appreciate the opportunity to talk to you: 1-866-767-0890. - Dawn, ADMI
The dentures I received hurt. Whenever this gets fixed I may change my attitude. I also feel that nothing is done with these surveys.
Business response:
I'm really sorry to hear that, Lee. If you haven't called the Patient Satisfaction team yet, my team would appreciate the opportunity to talk to you: 1-866-767-0890. - Dawn, ADMI
I waited about an hour & a half which was ridiculous. They did not seem to care that I had to wait, after being examined the total out of my pocket will be over $11,000 & I have insurance Aspen dentals prices are so jacked up it’s insane.
Business response:
I'm sorry that your experience didn't live up to expectations, Linda. If you would like to share more detail about your visit, the team and I would appreciate the opportunity to talk to you: 1-866-767-0890. - Dawn, ADMI
RecommendedIt have been nice to know you didn’t except my insurance plan last week when you booked my appointment. Not only did I miss a dental appointment 2 hours away I could have went too but now I have to wait till November. I have issuance why would I pay 1200$ plus for your services and money I don’t have. Get it together ladies
Business response:
I'm sorry that the experience didn't live up to expectations. If you have any questions about the care plan you received, please don't hesitate to reach out to the team. – Dawn, ADMI
Frequently asked questions about Aspen Dental - Palatka, FL
How is Aspen Dental - Palatka, FL rated?
Aspen Dental - Palatka, FL has a 4.5 star rating with 913 reviews.
When is Aspen Dental - Palatka, FL open?
Aspen Dental - Palatka, FL is closed now. It will open tomorrow at 8:00 a.m.