Aspen Dental - Philadelphia, PA (Andorra)

Jimmy W. 

on Yelp

5 months ago

They need training I spent 6 months trying to get a set of dentures just have nothing to show for it the dentures wouldn't fit teeth were crooked craftsmanship poor . The tooth extractions extremely painful and left me with a mouth full of bone spurs when asked during process to remove them as they were painful they only filled the sharp edges off them and I was left with gums with knots in them from spurs left in them ! Bottom line I had to go to another dentist and had to have oral surgery to remove bone spurs left by Aspe... read more

Matthew S. 

on Yelp

6 months ago

total scam. started with $3500 then went to $1500 the $200+ which i thought was high i agreed and got my teeth cleaned. then they hound the hell out of you for reviews so i left a positive one even though i thought it was a little fishy and along comes a $604 bill for teeth cleaning on top of the ridiculous bill i already paid. reporting them to the BBB & changing my reviews stay away. 

Kammy U. 

on Yelp

10 months ago

Good luck getting an appointment, and even more good luck to you actually getting care even with an appointment. They are always, and I mean, ALWAYS, short staffed. They don't even have enough staff or professionalism to get their materials sterilised ahead of time FOR appointments. Prepare to be rescheduled without remorse and to still have your appointment cancelled. The front desk people do their best to manage the gross incompetence and oversights from the dental staff but oh my goodness is this place atrocious. Avoid if... read more

Christopher L. 

on Yelp

11 months ago

I was a patient at Aspen dental and Roxborough for the past 2 1/2 years. I have been billed close to $700 for their services that were not covered by my insurance. They did peri maintenance and had me sign a document saying that I will be responsible for whatever the insurance company doesn't pay. They were unable to tell me before the cleaning cover how much I would be responsible for until after they submitted the claim. This happened multiple times. Then I would get bill after bill after bill. They even sent me a bill f... read more

Eddie S. 

on Yelp

a year ago

Do Not Go There!!!! Save yourself from the worst dental office experience ever. The front desk staff is completely clueless. I arrived at my appointment on time and paid for my services in advance. However, the front desk had me wait for 45 minutes just to advise me that they never checked me due to an error in the system. So I was never able to see the dentist and had to request a manager to refund me my money. The sad part on my behalf is that it wasn't my first visit there and every time I go there something goes wrong. M... read more

Matt R. 

on Yelp

a year ago

Went in for my first dental appointment in years after chipping a tooth, called back a week later and couldn't get ahold of them. Even emailed the financial advisor and never got a reply. 

Nahsir L. 

on Yelp

a year ago

Wish I would've read the reviews. First time I went there to get a wisdom tooth checked out. Took over 3 hours before I was able to walk out of the dentist office. All they did was a few X-rays btw. My scheduled wisdom teeth removal went as planned on my second visit, so no problems there. But my 3rd visit, needed a cavity filled, scheduled my appointment for 7:30, they called and asked to move to 10:30 and I agreed. I get to the appointment, but wasn't called back until 11:25. Won't be coming here again. 

Janice J. 

on Yelp

a year ago

Whew I won't be going here! Thanks everyone! I need work done in my mouth and was just looking for a good dentist. Not here!! 

Callie W. 

on Yelp

a year ago

Office experience and overall of service. Some of doctors and staff are professional. It's all about the Benjamins