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Aspen Dental - Rogers, AR
- Rogers, AR
About this business
Location details
3920 W Walnut St, Rogers, AR, 72756, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:00 a.m. to 4:00 p.m. | |
| Tue | 07:00 a.m. to 5:00 p.m. | |
| Wed | 07:00 a.m. to 5:00 p.m. | |
| Thu | 07:00 a.m. to 4:00 p.m. | |
| Fri | 07:00 a.m. to 1:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Around 6mos ago I had a broken tooth extracted. Within 24hrs pain was so intense I was vomiting. Went back in was told to take Tylenol and suck it up. Ended up in ER with fever and severe infection. I have had random sharp pains from extraction site since. Today I went to a new dentist for a cleaning, only to discover X-rays showed they left part of the root in my mouth which was the cause of the pain and infections I have been battling ever since the extraction. This place needs shut down before they hurt more people!
Business response:
I'm sorry for any trouble you're having, Tanara. I will pass your message along to the team, so they can address concerns. - Heather
I had a post-operation follow up scheduled at 8 am today. I arrived to find the office closed. No one contacted me. I drove in 3 inches of snow because I was told the office would be open. I have confirmed my appointment multiple times. Today I was supposed to have my new temp dentures trimmed so I could actually wear them. Also, it would be nice to have a doctor look at my mouth following surgery. I am extremely disappointed that no one called to reschedule. Poor form, Aspen Dental. Extremely poor form.
Business response:
I am very sorry to hear this, Justin. I wanted to let you know that I did pass your feedback along to our Customer Service team so that they could address concerns with the team in Rogers. If you would like to speak with them in the future, please let us know. Thank you. – Garlen
RecommendedI went due to a dull pain in my front teeth. I was told that I needed this major cleaning. That it would even make me feel better. So...I went back for that appt. that turned out to be 3.5 hrs in the chair with my mouth open. Long story short my pain that I started with is 100 times worse. The cleaning was over 2000 bucks. so now Im left with bad bad pain and no money to do anything about it. Oh..take a blanket...I did. It was freezing in there!!
Business response:
I'm sorry that you didn't have a positive experience, Sheila. Thanks for taking a moment to let us know about your experience and sharing your feedback with us. We will share your thoughts with our teams with an eye to always doing what we can to improve the patient experience. - Heather
Okonoboh Sydney is a DMD At Aspen he supposed to take 4 my teeth but this men take 15 my teeths I don’t know why I went home with pain the. Ext day I comeback to ask what medicine I have to take they send me to the target behind the office I went there get the medicine and I drink the medicine I comeback to the office Mande Harbin and Landon Kanion make sign a paper and I was under duress They offer me $ 25000 and will be fixed my teeth but never happens I have problems to ride et writing English can someone help me a... read more
if you have an appointment it does not matter what time you have to wait over an hour or more
Business response:
I'm sorry to hear this, Cathe. If you haven't called the Customer Service team yet, they would appreciate the opportunity to talk to you further: 1-866-767-0890. - Krista, ADMI
RecommendedHow they treat everyone that walks in there office
I’m a new patient. My first visit was supposed to be one hour long. I did more waiting than I got to see anyone. I had to ask if they forgot about me. I got through part of it but after two hours, I decided to reschedule. I’m going to give them a second chance.?
Business response:
I'm sorry to hear this, and I can understand your frustration. If you haven't called the Customer Service team yet, they would appreciate the opportunity to talk to you: 1-866-767-0890. - Krista, ADMI
This crook-ridden dental office took thousands of dollars from my family without completing their work. They hung up on me and ignored me tens of times until I turned 26 so they could rip me off and take the money without completing the job. They lie, scam, and have a trashy disposition that I’m ashamed to have even remotely invested myself and my health in. I’ll do everything I can to be sure everyone knows about this criminal location. Reporting to BBB also. This is insane. I didn’t know this type of disgusting activity ac... read more
RecommendedI had an emergency with pain while staying with my dad in hospice. They got me in quickly and where very good.
Business response:
I'm so glad that the team was able to accommodate you, Cathy. Thanks for sharing that it was a positive experience! - Dawn, ADMI
Frequently asked questions about Aspen Dental - Rogers, AR
How is Aspen Dental - Rogers, AR rated?
Aspen Dental - Rogers, AR has a 4.5 star rating with 1,256 reviews.
When is Aspen Dental - Rogers, AR open?
Aspen Dental - Rogers, AR is open now. It will close at 4:00 p.m.