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Aspen Dental - Warner Robins, GA
- Warner Robins, GA
About this business
Location details
2745 Watson Blvd, Warner Robins, GA, 31093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:00 a.m. to 5:00 p.m. | |
| Tue | 07:00 a.m. to 4:30 p.m. | |
| Wed | 07:00 a.m. to 5:00 p.m. | |
| Thu | 07:00 a.m. to 5:00 p.m. | |
| Fri | 08:00 a.m. to 1:30 p.m. | |
| Sat | 08:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
My experience at this facility was unprofessional and a complete waste of my time. Will never return.
Business response:
I'm so sorry your experience didn't live up to expectations, Rachel. If you would like to share more details about your visit, the Customer Service team would appreciate the opportunity to talk to you: 1-866-767-0890. - Krista, ADMI
Very dodgy when it comes to the warranty and very complicated when getting the adjustments. Been 4 mos working on fitment and still no luck. Just got off the phone with a representative and the representative didn’t want to answer straight forward questions with straight forward answers. I explained we had 2 mos left on the warranty and asked if it isnt right by then - what do we need to do to extend the warranty or do we need to get a refund and start over. Her response - “It’s a little premature to ask that question”. Real... read more
Business response:
I'm so sorry to hear this, Michael. I encourage you to let the Customer Service team know about your experience with the staff, so they can address your concerns directly with the office: 1-866-767-0890. - Mitch, ADMI
This place is a complete JOKE. I was quoted almost $1k for wisdom teeth removal, after insurance. I paid half when I scheduled it with the remaining due the day of. That morning, I was called THREE times, changing my appointment time. Finally get to the office, expecting to pay the other half and was told I only owed $300 not $500. On my EOB from my insurance, my OOP should have only been around $500. The facility OWES me $395 and I can't get anyone to talk to me about reimbursing me. I've been calling and leaving messages f... read more
As of today, 8/23/2031 I was informed that either I stop posting negative reviews about my real experiences that I have had with this company or they will not service me as a patient for the service (Invisalign) I have paid in advance in full for. Aspen Dental you do not get to tell me what I can or cannot post, maybe if your company was more trustworthy and professional I would have something good to say! But each time you all act more ghetto and ratchet than before so therefore I will continue to let people know how you al... read more
I loved that I was worked in last Monday and they were able to get me in so quickly to have my wisdom teeth removed. HOWEVER I called Friday (in horrible pain!), no call back. Got an email from the Mgr just asking about service provided, left her a voicemail. No call back! I just wished they followed on on post op patients a little better. When I worked at an ENT office our surgery staff would check on patients the next day, that’s patient care, above and beyond! When a patient includes in the voicemail they are post op you’... read more
Business response:
Thank you for your feedback, Jennifer. If you haven't called the Patient Satisfaction team yet, they would appreciate the opportunity to talk to you: 1-866-767-0890. - Mitch, ADMI
First time patient. Had a scheduled appointment for the 17th of Feb. at 2:15. Arrived 15 minutes early per their request. signed in and took a seat. At 3:45 no one had said anything to me and I was thinking maybe I should be filling out new patient info so I inquired with the receptionist how much longer it might be. She looked puzzled asked my name and said let me go check. At that point I decided Aspen wasn't the place for me. No one has inquired about my "missed appointment" so I thought I should leave a review to war... read more
Business response:
I am so sorry Michael, this was not the experience we want for our patients. If you haven't called the Patient Satisfaction team yet, my team would appreciate the opportunity to talk to you: 1-866-767-0890. - Cindy, ADMI
They said I should have all of my teeth pulled. Other Dentist were shocked at Aspens evaluation.
Business response:
Thank you for being in touch, John. The well-being of our patients is our priority, and we value your feedback. We will share your thoughts with our teams with an eye to always do what we can to improve the patient experience, but if at any point now or in the future you would also like to speak with our Patient Satisfaction team, their direct phone number is 1-866-767-0890. Be well. - Cindy ADMI
RecommendedSheila is the ONLY reason I would go back. she was a great nurse. she made me comfortable in a time of pain and great anxiety. However. the front desk staff..unacceptably rude. the first girl acted like because I wanted to sign in for my appointment and make her get up out of her chair she was offended. i asked for a mask..and she acted like i was speaking a foreign language. she had to get the second receptionist to get me a mask. Took about 10 mins. to get a face mask and my paperwork. I was displeased as was my bf. Then, ... read more
Business response:
Hi Robyn, We appreciate that you were willing to recommend Aspen Dental in Warner Robins, but I know that the Patient Satisfaction team would like to speak with you about the experience you had with scheduling. If you would be willing, please call them directly at 1-866-767-0890. - Emily, ADMI
RecommendedI heard about how great Aspen Dental in Warner Robins was through my dentist in North Georgia. When my job brought me to Middle Georgia I knew exactly where I wanted my dental work done! Thanks Aspen Dental WR for welcoming me and providing excellent service and care! Kelly S.
Business response:
I'm happy to hear that, Kelly. Thanks for sharing! - Dawn, ADMI
Frequently asked questions about Aspen Dental - Warner Robins, GA
How is Aspen Dental - Warner Robins, GA rated?
Aspen Dental - Warner Robins, GA has a 4.3 star rating with 1,581 reviews.
When is Aspen Dental - Warner Robins, GA open?
Aspen Dental - Warner Robins, GA is closed now. It will open tomorrow at 7:00 a.m.