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Aspen Dental - Westminster, MD

3.8
  • Westminster, MD

About this business

Location details

265 Baltimore Blvd. STE 4, Westminster, MD, 21157, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 5:00 p.m.
Tue08:00 a.m. to 5:00 p.m.
Wed08:00 a.m. to 5:00 p.m.
Thu08:00 a.m. to 6:00 p.m.
Fri08:00 a.m. to 2:00 p.m.
SatClosed
SunClosed
3.8489 reviews
Jessica L.'s profile image
Jessica L. 
rating
a year ago

Nobody likes going to the dentist, but I showed up with a mouth full of laziness and bad habits. This location welcomed me, kept it judge free, talked me through my entire dental plan while using terminology I could understand, and made sure I was comfortable. I have had three crowns and a root canal completed just in the last few weeks and finally feel like I can smile confidently. I won't be letting anyone else touch my teeth from here on out and I look forward to completing my plan! 

Business response:

We are happy to hear you had a 5-star experience. Thank you for your kind review! 

Jessica L.'s profile image
Jessica L. 
rating
2 years ago

I just wanted to say that Aspen Dental is awesome. I am 46 and had to get dentures. Caleb is awesome and always gives his best and beyond to his patients. He has made my transition a lot easier by being so helpful and understanding. Thank you for giving me my smile and confidence a humungous boost!!! 

Business response:

I'm so happy to hear this, Jessica! We’d love to be able to share your review with our community, so we can recognize the staff in Westminster. If you’re willing, please fill out the form at https://www.surveymonkey.com/r/ShareWithSocial. Thank you! - Krista, ADMI (Case #: 584727) 

Sandy W.'s profile image
Sandy W. 
rating
3 years ago

I went to Aspen Dental in Westminster Maryland and am thoroughly impressed. I find the entire staff to be friendly and professional. They went out of their way to take care of my dental needs, which included several visits. I highly recommend them. 

Business response:

I'm so glad you enjoyed your time with the Aspen Dental team in Westminster, Sandy. Thanks for taking the time to share your experience! - Krista, ADMI 

Lexi R.'s profile image
Lexi R. 
rating
5 years ago

You can't get a cleaning on your first visit. They make you schedule a visit just for x-rays and a "gum-check" before they allow you to book a cleaning. So you have to go back a second time. 

Business response:

I'm sorry that your experience didn't live up to expectations, Lexi. If you would like to share more detail about your visit, the Patient Satisfaction team would appreciate the opportunity to talk to you: 1-866-767-0890. - Krista, ADMI 

Mary A.'s profile image
Mary A. 
rating
18 hours ago

Beware! Dentist encourage tooth pulling for my husband said it was affecting his sinus. BS said the ENT! They are commissioned and the dentures never would fit correctly. STAY AWAY FROM ANY LOCATION! 5k wasted. Hope this encourages others to seek out to a real dental practice! 

Harry K.'s profile image
Harry K. 
rating
8 months ago

We should have read the reviews beforehand. Last June my wife had an appointment at the Westminster office. She was experiencing pain with one tooth. After her examination she was told the the solution to her problem would be a root canal followed by a crown. She was presented with a treatment plan that stated the total expense for the procedure (before insurance payments and adjustments) would be $3,311 and that her out-of-pocket would be $1,281. She was required to pay $1,047, up front, in order to schedule the next a... read more

Business response:

We're very sorry to hear about the difficulty you're experiencing, Harry. We strive to provide the most accurate estimates possible, but we understand billing issues can still arise. If you need help reviewing or understanding your bill, our dedicated billing support team is here for you. Please feel free to contact them directly at 1-844-296-0187. - The Customer Service Team 

Melissa H.'s profile image
Melissa H. 
rating
9 months ago

To Whom it may concern at Aspen Dental, I purchased a full set of dentures back in 2022. I have had nothing but problems with them. They make my mouth bleed daily as they do not fit right. Initially I was told we could remake them as many times as needed to get them right. I had one remake after the first set of perms I was given. The remake is the one causing problems in my mouth. I was told to wear them for a while as I just needed to get used to them. I agreed but continued to have issues. I was back multiple times for a... read more

Brianna M.'s profile image
Brianna M. 
rating
11 months ago

I googled a dentist that was near me because I have a chipped tooth that I wanted fixed as soon as possible. I saw Aspen dental and I saw the bad reviews, but I was desperate and wanted my tooth fixed the same day so I called. When they originally answer the phone, they just put me on hold. I was on hold by two different people for almost 25 minutes then when I finally talk to someone her name is Evelyn and I ask if they have anything available today because I have a chip tooth and I explained everything she then says no, so... read more

Business response:

We're truly sorry to hear this, Brianna. We take pride in our customer care. We wanted to let you know that we’ve have read your review and will address concerns with the team, always doing what we can to improve patient experiences. Thanks for taking a moment to let us know about your experience and sharing your feedback with us. 

Momster F.'s profile image
Momster F. 
rating
a year ago

I can't recommend strongly enough to STAY AWAY from this place unless you want to be completely ripped off. Went here for myself, with no dental insurance, with my 18 year old, who still had Pediatric dental coverage through our health insurance, and my 20 year old, who did not, because my dentist couldn't get us in for several months and Aspen Dental offered a FREE exam and FREE X-rays. Had a bad gut feeling walking into a nearly empty waiting room, wondering why it wasn't busier. Completed paperwork for all three of us,... read more

Business response:

Hi, I’m sorry your first visit didn’t live up to expectations. Thanks for taking a moment to let us know about your visit and sharing your feedback with us so that we can continue to improve patient experiences. – The Social Care Team 

Frequently asked questions about Aspen Dental - Westminster, MD

How is Aspen Dental - Westminster, MD rated?

Aspen Dental - Westminster, MD has a 3.8 star rating with 489 reviews. 

When is Aspen Dental - Westminster, MD open?

Aspen Dental - Westminster, MD is closed now. It will open at 8:00 a.m.