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At Home Property Management
- Property Management
- Springfield, MO
About this business
Location details
1628 S Campbell Ave, Springfield, MO, 65807, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 1:00 p.m. 2:00 p.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 1:00 p.m. 2:00 p.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 1:00 p.m. 2:00 p.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 1:00 p.m. 2:00 p.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 1:00 p.m. 2:00 p.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Horrible customer service. The women who answer the phone are super rude...
Business response:
We are sorry Ms. ****** is not happy. But she is not a customer or client of At Home. She is the mother of a resident and feels that her daughter should not have to follow the rules set forth in the signed and agreed to lease because the property sold to a new owner. A sale does not mean the lease agreement disappears or that any of the terms change. Per her daughter's lease agreement, when rent is paid late, late fees apply. This is not a concept that is unique to our management company. We waived all late fees for the firs... read more
As a property owner who is unfortunately next to one of these rental properties I am disappointed and upset with what you allow your tenants to do. A privacy fence was built by your tenant without regard to having permission, a permit, checking for property boundaries and completely against code. After much dispute with your company and the smoke that kept being blown my way, the fence got removed. In order to have your company make this tenant remove the ****left behind from his installing this on my property your company t... read more
Business response:
We are a management company. We are not the police, nor do we have powers to make people do things they do not want to do. We can call and talk to them, we can notice them, we can file in courts on them, but we cannot force people to do things. And all the steps we have available to us take time. If the person building a fence had been a homeowner, you would have had to *** them in court and that also would have taken more time. In this situation you have us to try to help but in either scenario property line disputes do not... read more
I was super excited to pay such cheap rent for a newly renovated apartment in a decent area I knew the potential of dangers would come along with it but Ive never experienced so much it 1 year lease. Every experience from break-ins with only decoy cameras on property, to accidental towing with out compensating for being late for my job, to water pouring through the ceiling without being solved for months. I never report on businesses with negative experiences but I figured Id share before new tenants go through the same pred... read more
My boyfriend & I are very disappointed with our experience with this company. We were told we could move in on April 22... this was a little too early for us so we settled for May 3. A couple of days before move in we got a call saying bed bugs were found on the property & that it was being treated by a professional so we wouldn’t be able to move in until May 17. Our final move in day comes around & we get the keys to our new townhome only to walk into a complete disaster. The home was nowhere near move in ready... Holes in ... read more
Business response:
While we understand that these potential residents were upset about things not being 100% when they got keys, This review is full of mistruths and slanderous statements. The Real Facts - Doors are hard to get right now and despite their being ordered we could not get the doors in before May 3rd so on April 29th we talked to the residents and they agreed to a new move-in date of May 17th. They were offered and did waive the option to get their money back at this point. Several days before May 17th we reached out again letting... read more
Frequently asked questions about At Home Property Management
How is At Home Property Management rated?
At Home Property Management has a 4.2 star rating with 1,565 reviews.
When is At Home Property Management open?
At Home Property Management is closed now. It will open tomorrow at 9:00 a.m.