Auburn Oaks Care Center

Rich P. 

on Yelp

6 years ago

Very nice place. I've been in several of these convalescent homes and this one is nice. They not only care for the elderly but have a full rehabilitation department. Everyone that I came across was friendly and helpful. I know first hand how difficult it is to have a loved one away from home in a care facility. These folks try hard to provide good care. 

D R. 

on Yelp

6 years ago

My father in law went here and we were very satisfied. The staff was very responsive, kind and patient. The food seemed decent for being group food. The shuttered windows were pretty and there didn't seem to be the smell you expect at these kind of facilities. 

Kim C. 

on Yelp

6 years ago

My 89 year old mother came here after she fell and broke some ribs at the assisted living facility she was living at. Some of the other reviews I've seen for Auburn Oaks doesn't sound anything like the experience we had. My mother was fortunate enough to be in a private room. She actually enjoyed the physical therapy--that's saying a lot as she has always hated any kind of exercise--the therapist was very helpful and patient with her. I was especially impressed with the nursing staff--the NP found the solution to a phys... read more

Kriste M. 

on Yelp

7 years ago

We chose Auburn Oaks for the care of my 92 year old grandfather after Hip replacement surgery. Their staff went above and beyond to explain the recovery process to us upon arrival so that we could manage our expectations. Their Rehab/therapy team were positive & thorough with the way they treated him and their communication style. He felt truly listened to, respected and cared for. During his stay there, our extended family had interaction with almost every department in the building and were impressed with their teamwork i... read more

Christine E. 

on Yelp

7 years ago

I have had many family members rehab at various facilities throughout our area and Auburn Oaks is by far the best. The director is what makes the difference. He really cares about his residents/patients and appears to want to do the best for them. He made a point to introduce himself to myself and my mom and remembered who I was days later when he saw me in the lobby. The PT staff worked well with my mom and she made great gains. The food was decent. Actually, some of the meals were really tasty. They not only score ... read more

PerriAnn A. 

on Yelp

8 years ago

Finding a place for my husband within 36 hours was very difficult. I looked online for helpful reviews. Most importantly I found that there is a government website that lists all the complaints, whether substantiated or not, for skilled nursing facilities. Visit that website before making any decisions! Every place had at least some substantiated claims. Auburn Oaks had the fewest. When we arrived, we were greeted outside by one of the nurses. We have found that most of the staff are absolutely wonderful. The night time staf... read more

Judith W. 

on Yelp

10 years ago

I just spent twelve days here after a total hip replacement. Once I was put in a private room, moved mainly because my roommate liked her tv on 24/7, I was very pleased. The staff was courteous and professional, everyone from the housekeeping team through the RN's. The CNAs seemed to be the people doing the most visible work and we're always sweet and quick to come running when the call button was pushed. I rarely had to wait longer than fifteen minutes. Considering how many people they care for and the potential for possibl... read more

Cindy C. 

on Yelp

10 years ago

My Mother had broken her hip and was transferred to Auburn Oaks from the hospital. Our family had never experienced this type of event happening in the family before, so we were very concerned about her care and who was taking care of her. Not only did Auburn Oaks take care of her physical needs expertly, they also treated her like she was their family. Everyone from the top like Nina, to the R.N.'s, like Chris, to the O.T.'s, P.T.'s to the C.N.A.'s like Elisabeth. They not only met the needs of my mother physically and emot... read more

Shari P. 

on Yelp

8 months ago

Nope!! Level of "care" is not what one expects in the new world. And then they make it difficult to transfer to a better facility by threatening to release the patient "AMA" . My mother was admitted here after surgery and we are trying to get her transferred to an assisted living facility and they are making it as difficult as possible, no doubt so they can continue to collect from the insurance company. This is a prime example of how the elderly are treated in this country which is a national disgrace. She has called me ... read more