This profile has been claimed by the business owner or representative.
Auburn Oaks Care Center
- Nursing home
- Auburn, CA
About this business
Location details
3400 Bell Rd, Auburn, CA, 95603, United States
Get directions
My veteran dude stayed there in the short-term area for 10 days for a caregiver respite. He required very little care, just a chill safe place to stay, give him his meds, oversee his hygiene, and feed him. The good stuff was really good. The icky stuff definitely needs attention. The place is clean, has no unpleasant aroma, the temperature is appropriate, noise level in the hallways was tolerable, staff I encountered were always pleasant and smiling. Let's start with the good stuff - the office admissions process was effor... read more
Business response:
Thank you for sharing both your positive notes and your concerns, Peggy. We're glad to hear that parts of the stay were comfortable and that the nursing staff made a positive impression. At the same time, we take your concerns seriously and appreciate you taking the time to share them in detail. Your feedback has been shared with our team as an opportunity to improve. If you'd like to discuss your experience further, please don't hesitate to reach out to us at (530) 888-6257.
My uncle is currently staying here and our family couldn't be happier with the service and compassion he receives from everyone here. From the front desk, to administrators, to staff. Everyone is professional and dedicated. The facility is one of the cleanest I've ever been to. Feel like I'm at a high level hotel whenever I go to see him. Please do your loved one and yourself a favor and book a site visit and tour. I'm certain you will be just as pleased. Wishing your loved one a healthy recovery on their journey.
Business response:
Thanks for sharing your experience with us, Patrick. We're ecstatic to hear that your uncle is receiving great care at Auburn Oaks Care Center. Your feedback is so appreciated!
My mom has stayed here a couple of times. The staff was very friendly and professional. The Physical. Therapy she received was excellent. It is a very clean facility. She loved the food and the caring atmosphere would definitely recommend to family and friends.
I have lived here for three years, and I am truly grateful for the care and kindness I've received. The staff treat residents with respect, patience and compassion. It feels less like a facility and more like a community. I appreciate the attention to our comfort, safety and well-being every day. Thank you to everyone who works so hard to make this a caring and supportive place to live. Susan Slane
My significant other has been here for a year - an 83 yo disabled veteran, dealing with dementia & an ostomy. The staff on all levels have been caring, attentive, paying attention to his individual needs & style. I & family visit 4-5 times per week & work collaboratively on his care. The nursing staff are diligent, the medical staff are very good to work with, and the activities are varied & frequent. PT & OT are very good, nutrition team works hard to meet each patients needs. Social service team has full breadth of service... read more
Business response:
Hi Maggi, Thank you so much for your kind feedback. We work hard to ensure the highest level of care and I am happy to see that has been your experience.
So far so good. After a few days Nurses are attentive and seem to respond quickly. Clean and accommodating.
I have been here since early May. I had a knee revision surgery, the first of two, and was able to come here for recovery. Absolutely no complaints. I am quite happy with the care provided for me. The staff does a wonderful job.
The people working at Auburn Oaks seemed to have good attitudes and I take that as a sign that the facility is well managed. My 97 year old Mother had to spend two weeks there while she healed from broken ribs. She seemed comfortable whenever I went to visit her and the PT staff also seemed caring and professional. I have nothing but positive things to say about this facility.
My mom stayed here for her final five weeks of life. When she first arrived via hospital discharge, I was ready to only give this place a 1 star. She happened to get there during a shift change and was left on a bed in her hospital gown with no assessment or details for several hours. But as her condition progressed from needing rehab to skilled nursing, I found the staff to be extremely caring and attentive to my mom's needs. They coordinated hospice care for my mom's final week, then after she passed, I arrived to pick up ... read more
Frequently asked questions about Auburn Oaks Care Center
How is Auburn Oaks Care Center rated?
Auburn Oaks Care Center has a 4.4 star rating with 155 reviews.
When is Auburn Oaks Care Center open?
Auburn Oaks Care Center is open now. It is open 24/7.