Auburn Oaks Care Center

Dulce M. 

on Yelp

10 months ago

If I could I would give it a zero rating. I've worked here...and I don't have good experiences with any of the staff...but I've met awesome coworkers at this facility and they would always be on top helping me when I needed a hand, cause this is literally hard work but as a team we can do it well and save our backs and keep the patients safe most importantly, and I would help them out as will, but sadly I've never got the chance to work with the girls I got along well with I was mostly on station 2....everyone in that statio... read more

Debbie B. 

on Yelp

2 years ago

This place is not great. I came in after a surgery hoping to get some therapy on my hands before going home. Bad choice on my account, should have listened to my surgeon who advised me just to go home I would do better on my own. Now, they are doing nothing for me I'm on no pain meds not needing any assistance and they won't release me. This place is dirty, they have four people using one bathroom commode. They need to release me so I could get a home medical care for wound dressing change and op therapy. They are holding me... read more

Sheldon D. 

on Yelp

2 years ago

This place was great when it came to the staff and the care but this review is for their front desk. They are unbelievably rude every time you check in, you call or you ask for help. They must be really stressed out or overworked because they are always irritated toward guests. It's really a problem and there have been times I've avoided calling down there just because I was so tired of being belittled by the front desk. I finally got my dad a cell phone and the case workers direct line just so I didn't have to engage with a... read more

Kristen A. 

on Yelp

3 years ago

My mother stayed here for two weeks specifically for physical therapy. The physical therapists at this facility are wonderful and have really made a huge difference in my mother's health. The head of nursing was very helpful and informative. I did meet some very nice staff members, however some seemed less than enthusiastic about performing the duties that they are being paid to do. The woman who handles care and discharge was not at all helpful, rude, and dismissive, not to mention condescending. It is a shame that family m... read more

Alpha D. 

on Yelp

3 years ago

Where do I even begin? Is it with the fact that they continued to serve my mom pork even though she repeatedly told them she was a Muslim and pork was not religiously acceptable. We had meetings and agreements to serve her workable alternatives which nobody executed on. I took it upon myself to bring in food some my mom could eat because she was not able to eat the food they had on their menu but even that was too difficult to manage. They won't put food in the refrigerator and retrieve and microwave to serve her. I should... read more

Jeri L. 

on Yelp

4 years ago

My husband had knee replacement surgery and needed additional time for rehab. The facility is clean, the food good, most of the staff is great. My big complaint, as a spouse, is their covid regulations. I had to have an appointment to see my husband, and if you don't get one, you may not get to see your loved one...or maybe 4 hours later if that time suits them. There is a tedious admission process, washing hands outside, temperature inside, computer input as to why you are visiting, show vaccination card, put on N59 m... read more

Kira B. 

on Yelp

6 years ago

This account was created for two purposes, share an experience, and at the request of their social service worker. Not familiar with the protocol so I will do the best to share my experience so others may find this beneficial and to please the request from Auburn Oaks. I want to say Auburn Oaks is a great facility for the elderly. Granted my father was there for one week, but in that time I feel I experienced enough to provide an authentic review. The building itself is quite nice, the reception area is great the woman who d... read more

M. Bianca B. 

on Yelp

6 years ago

I would strongly advise you conduct a lot of research before going with any facility, but in my case, our loved one was sent by Kaiser so our family could not research them in advance. Beware they will make you feel confident in their capabilities, and will give you a hard sell on how great they are and kindness will be oozing out of their pores. It stops once the admitting process is done. It goes down hill from there from their administrative staff down to their nursing staff, they have a habit of being dishonest, and will... read more

Wes S. 

on Yelp

7 years ago

What you have here it's Foothill Oaks Care Center that has been renamed Auburn Oaks Care Center. This is the same disgusting criminally negligent Convalescent Center that it's always been. I don't where are these supposedly wonderful reviews came from but I'm highly suspicious because I was just there to see my father and I'll be leaving shortly even though it's 10: 45 p. M. To get him out of there. As for the posted link that's supposedly shows a good record I'm calling bullshit on that one too. At the end of this review pl... read more