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AutoCenters Nissan
- Car Dealers
- Herculaneum, MO
About this business
Location details
1277 McNutt St., Herculaneum, MO, 63048, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 8:00 p.m. | |
| Tue | 09:00 a.m. to 6:00 p.m. | |
| Wed | 09:00 a.m. to 8:00 p.m. | |
| Thu | 09:00 a.m. to 6:00 p.m. | |
| Fri | 09:00 a.m. to 8:00 p.m. | |
| Sat | 09:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Drove 2.5 hours to look at a vehicle. Already had a pre-approval but the sales man insisted he needed all of my information to run it again, however after checking with Chase, he was lying to me, which I knew and called him out for. They were selling a high mileage vehicle, with a ripped seat, and filthy visors, and missing a key fob, which they said they’d sell me for multiple hundred dollars, for outside of what KBB had it priced at on the highest end. Then they proceeded to tell me they wouldn’t negotiate the price at all... read more
Business response:
It's regrettable to hear about your experience at AutoCenters Nissan. We take all feedback seriously and are here to address your concerns. Thank you for sharing your experience. Our General Manager will be reaching out to you to hopefully rectify this issue, we apologize for your frustration.
explain to me how they wanted me to pay 711$ a month for a car saying 17% interested said my credit was bad when I told them I got pre-approved they said my pre-approval was wrong then I go to lou fusz 2 days later for the same car different color for 400$ a month at 7% interest what a joke will never recommend this place
Business response:
It's unfortunate to hear about your experience at our Used location AutoCenters Herculaneum. Their goal is to always get the best payment and finance rate, we have sent this directly to their General Manager for review. Someone will reach out to discuss and explain. We apologize for your frustration.
Unfortunately, I cannot recommend this dealership. I live three hours away, and I was lured into their dealership with an excessive trade-in value that they text me. Once I was there, they love all my trade-in by five or $6000. I have a feeling they lure customers into their dealership on a regular basis using this predatory sales technique.
Business response:
We are concerned to hear about your experience at AutoCenters Nissan. Please accept our apologies for any inconvenience caused, our trade in valuation comes directly from a third party (BlackBook). We also let our customers know that this value is just an estimate, and that we will not know the true value until we see the vehicle in person. We work directly off of current market data and the physical/mechanical condition of the vehicle, and strive to provide the highest amount with our trade offers. At no point do we wish to... read more
If you are looking for salesmen that are blood hungry to sell cars that have major mechanical issues this is the place! Test drove a $60,000 car 10 min later it’s leaking black liquid. Was told “it’s just condensation” Never heard of black condensation leaking from the catalytic converter area! Don’t remember the salesmen’s name. He was dumpy and very hungry for a sale. He became very defensive spewed profanity after we refused to buy it and asked for our check back. Went to Holzhauer’s in Nashville Illinois. Paid $20,000 mo... read more
Business response:
We're disappointed to hear about your experience at our Used store AutoCenters Herculaneum. We will pass this along to management at that store to investigate and look into with the salesperson you worked with. We are not aware of any of the 550+ used vehicles "leaking black liquid", so we will also note to have that particular vehicle looked at if in fact it has an issue. We apologize for your report of profanity and we will also note for the Used management to address.
Definitely wouldn’t recommend buying a vehicle here. Don’t point out anything major wrong with a vehicle because the salesman is so pushy and hungry for a sale they will try to squash any questioning! To quote ANTHONY “enjoy your piece of sh!t car with 191,000 miles on it”. This is what Anthony the salesman screamed at a customer. This was the encounter I witnessed while looking at a car with my grandson. A gentleman was buying a car and I guess oil was spewing out of it. I even looked out the window the car had black liquid... read more
Hi, I bought a car in Nov and sent back paperwork to get everything done in early December. I now can’t drive my car as my temp plates are expired and I can’t get your team to respond. I have been emailing, texting and calling Randy Fields, Bre and Jerry for over a month to ask for an update on finalizing my paperwork. Your team is unresponsive and now I can’t drive my new car. I am requesting a call back from the dealer leadership tomorrow so I can finally get some help. I love my car I just need a response from someone to ... read more
Business response:
We're sorry to hear about the challenges you've faced with finalizing your paperwork. We believe we have this addressed with you via the communication you received from our Title Dept. We are very sorry and we are here to help if you need anything further.
If I could give this dealership zero stars, I would. First of all, their internet price is very deceiving. You only get that price if you trade in a vehicle and use Nissan financing, otherwise $1500 is added onto the internet price to purchase the car. This is mentioned in their fine print somewhere on the website. Second of all, I was just about to purchase a vehicle from them, so they showed me a clean Car Fax report, and after doing a little more digging on my own, I found out that the car had been in an accident, and ... read more
DONT RECCOMEND Quick to get you to buy a car. Will give the keys to just anyone after you’ve paid for the car & deny that they’ve signed the bill of lading with damage. My vehicle arrived with damage. All I asked for was to help pay for half the damages and was denied. It’s all about the big guys screwing over the little guys. Not any help. Would absolutely take your business elsewhere.
Business response:
We are currently investigating and a Sales Manager at our Used Store (AutoCenters Herculaneum) will be reaching out regarding this. We apologize for the frustration, we will be in touch as soon as possible.
Never EVER by from this dealership, oh they will help you in every way to get in a car, but as soon as you leave with that car off the lot, they don’t want anything to do with you!
Frequently asked questions about AutoCenters Nissan
How is AutoCenters Nissan rated?
AutoCenters Nissan has a 4.5 star rating with 4,422 reviews.
When is AutoCenters Nissan open?
AutoCenters Nissan is closed now. It will open at 9:00 a.m.