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AutoNation Nissan Las Vegas
- Car Dealers
- Las Vegas, NV
About this business
Location details
5800 W Sahara Ave, Las Vegas, NV, 89146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 9:00 p.m. | |
| Sun | Closed |
The Sales Team at this location is wonderful but the Service Department is awful! Each time I have come in for service they didn’t have records of my contract. Had to go to Finance to get this straightened out. This last week I had to wait for my car as I didn’t have a ride home. I had an appointment at 11:30 and I was still waiting at 2;30. They don’t offer shuttle service either. I don’t understand why they overbook if they don’t have the personnel to get the job done. This is very frustrating.
Business response:
Hi, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!
It wouldn’t be fair to give 5 stars since I only had business with the service department. Although I don’t agree with the many things they say need repairing on my car, they took care of the recalls I sent there for and the service technician, Ryan, was very professional and treated me nicely and with respect. He offered suggestions on what to repair first and foremost, answered all my questions in what I regard as very truthfully. Although the recalls took 4 hours to complete while I waited, I’d return if necessary.
Business response:
Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.
Best Nissan Service in Las Vegas. Excellent service staff very attentive to my needs get up the great work.
Business response:
Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Oil change time completed was excellent. Did not take unnecessary time to wash as they noticed that my truck was clean
Business response:
Hello Robert, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Maria Mejia is a rock star! ! She was very informative, personable, and knowledgable. Welcomed us as we walked in the door, worked me in without an appointment and showed extreme concern while I described my issues regarding the necessary work needed to be done on my girl "Graycee". Thanks again so much Maria, I appreciate you and all your amazine help!! My Altima "Graycee" appreciates you, too.
Business response:
Graycee, your comments keep us motivated and working hard for all our guests! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Service Advisor, David Tran was amazing. He answered all of my questions, gave a few recommendations for breakfast near by, and he is always smiling with an upbeat attitude. We will definitely be back for future maintenance.
Business response:
Hi Keoki, we're happy you found our staff to be so supportive during your experience here at AutoNation Nissan Las Vegas. If you ever need help, just give us a call. Happy motoring!
Great dealership & staff. Would usually rate at 5 * but was disappointed there were no rental cars available for 3 days while my car being serviced. Representative adjusted bill 10% which I appreciated but really needed a car those days.
Business response:
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
I am very happy with the service I've received when I've brought our Altima in for routine maintenance services. The representative always tells me what will be done and the base price (before taxes). There is a comfortable waiting room, which I've used. There are comfortable chairs and a television and restrooms.
Business response:
Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Nissan Las Vegas. Don't hesitate to call us if you ever need anything. Be safe on the road!
Went to Auto Nation Nissan to service my 1999 Altima. Mike Martinez was my service advisor and took care of everything as usual. Didn't try to sell me something I didn't need and had me in/out quickly.
Business response:
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
Frequently asked questions about AutoNation Nissan Las Vegas
How is AutoNation Nissan Las Vegas rated?
AutoNation Nissan Las Vegas has a 4.4 star rating with 6,309 reviews.
When is AutoNation Nissan Las Vegas open?
AutoNation Nissan Las Vegas is closed now. It will open at 8:30 a.m.