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AutoStar Transport Express
- Miami, FL
About this business
AutoStar Transport Express stands out in the world of auto transport services, making the process of moving your vehicle simple and stress-free across the U.S. Whether it’s a local move or cross-country transport, we offer nationwide door-to-door vehicle shipping for individuals, businesses, dealerships, and more. Our expert car shippers ensure the safe and timely delivery of all types of vehicles, including luxury and classic cars. Established in 2007, AutoStar Transport Express is a nationwide vehicle shipping company head... read more
Location details
80 SW 8th St, Suite 2000, Miami, FL, 33130, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 11:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Outstanding customer service on the front end! Excellent communication!All through the process. Our vehicles was picked up shipped and delivered with the precision of a Swiss watch! I highly recommend!
Business response:
Perfect! Thanks for being a great customer. We appreciate the recommendation and look forward to the next shipment.
Company did a great job finding a transporter for my vehicle. They keep me informed about the progress that was being make and answers all my questions.
Business response:
Thank you for the review, Paul. We're always here to help with any questions you may have. Looking forward to the next transport!
Time of pick up and drop off kept changing. But other then that service was basically reliable. Price was good.. Driver was polite. The only thing that bothered me was he negleaned to give me copy of Bill of Lading. I asked him to email a copy which I still have not yet received
Business response:
Hello Kathleen, thank you for taking the time to leave your feedback. We can definitely help with your request. Send us an email to feedback@montway.com with your order info and we'll get that taken care of right away.
I really appreciate the communication along the way I called the company to find out whereabouts the car was as I was having second thoughts and thinking horrible things. The gentleman that took the call assured me that he could I contact the driver and find his whereabouts and get an idea of when he would deliver the car he did so very efficiently and put my mind at ease and the next day the car was delivered a little later than I would’ve liked but I understand that that was kind of out of his control .
Business response:
Thank you for the review, Mark. Our support team is always available for any questions or concerns you may have. If we can help with anything else please let us know.
Montway made the delivery happen. I originally had another company as my broker for a month and the car never moved. Montway honored their quote and timeline.
Business response:
Thanks for choosing Montway for your auto transport needs!
I was in no rush to move the project car I just purchased, I reached out to montway and let them know I was in no rush but just wanted a good deal to get my project car home. within 2 days montway had my car picked up and on the way. Just Awesome!
Business response:
Thanks for the review, Latavius. We always do our best to pick-up as soon as possible regardless of the order. We're happy we could deliver great service and we look forward to the next project car you ship!
I used Montway to move my son's car back home during the mist of Covid. I had no idea what to expect when shipping our car, however, was pleasantly surprised when I found out how easy it was going to be. I googled "Best Auto Transport Company" and found a list of companies, after a little digging, I found Montway too be the top-rated company. I picked up the phone and got through right away. The salesman I spoke to was very professional and covered just about every question I had. I told him my urgency with needing to get my... read more
Business response:
Fantastic! We're so happy to hear that our team could provide a professional and helpful first-time experience. We know not everyone ships a car every day, so it's important to us that we make it as easy as possible. With our guaranteed pick-up service, we use our vast resources and connections to pick up exactly when you need it. If we can help again in the future, don't hesitate to contact us, Luke!
A first rate operation. They picked up and delivered my car right on time. I liked their customer support too, since they helped me plan my move and coordinate my travel.
Business response:
Glad we could help! We're here to assist at any time.
First of all the service was really fast , it took about one week for my car to get from Boston to California in 7 days , 3 days earlier than expected. Second of all , Communication was really poor, after i created a shipment order from Montway i got an email saying who and which company was my dispatcher, the email stated my dispatcher was going to get in touch with me 12-24 hours before hand. But no call or text was given to me until 30 Minutes before !!! I was trying to call the dispatcher phone from the email i got but t... read more
Business response:
Thank you for the review and feedback, Eric. We will make sure to provide this feedback to the carrier to correct any communication errors for future orders. If we can assist with anything else please let us know.
Frequently asked questions about AutoStar Transport Express
How is AutoStar Transport Express rated?
AutoStar Transport Express has a 4.9 star rating with 5,916 reviews.
When is AutoStar Transport Express open?
AutoStar Transport Express is closed now. It will open on Monday at 10:00 a.m.