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Avalon Building Concepts
- Home Services
- Grand Rapids, MI
About this business
Location details
5017 Division Ave S, Grand Rapids, MI, 49548, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Communication was excellent. I had serval points of contact I could call if I needed anything. I received a quote from Avalon over a year ago and could not make my mind up on completing the project at the time. They called me a year later and honored the same price quote which sealed the deal for me. The product was right and Randy exaplined the entire roofing process to me. Excellent work. I am happy with my new roof. Complete re roof
Business response:
Thank you for choosing us for your roofing needs. We greatly value your business and your feedback. We are glad that we could honor your year old price quote. Hearing that you are satisfied with our customer service and the quality roof is what we, as a team, strive to achieve with each and every customer. If there is ever anything else we can do for you in the future, please do not hesitate to contact us at 616-261.9927.
It took about a month from signing on the dotted line to the finished roof, but Avalon was worth the wait. My roof looks amazing and I no longer have any leaks and rotted boards. I am very happy with my new roof and the peace of mind that it will last the rest of my lifetime. New roof put on my home
Business response:
Thank you for your glowing review! We are absolutely thrilled that you had such a good experience with us, and we greatly value your business and feedback. Understanding your expectations allows Avalon Building Concepts the ability to establish a honest, effective communication channel while providing you with peace of mind you deserve. We would love to help you anytime you have home improvement needs and can be reached at 616.261.9927.
It was simple. The two guys who showed up for the estimate were friendly and got my jokes. I mean how often does Jesus walk into your home? I was due for a new roof, but they still took the time to examine my roof and explained my trouble spots. The install crew was quick. My roofs looks good. Asphalt shingle replacement and flat roof
Business response:
Thank you for sharing your experience with us. We greatly value your business and your delighted humor. The team here at Avalon Building Concepts prides itself with treating our customers with the highest quality service when it comes to your home, and knowing that you are happy and satisfied with your new roof is the most rewarding element that we strive to achieve each day. Your kind words will be passed on to Randy, Jesus, and Junior's crew. Please call [phone number removed] if we can be of any further assistance.
Justin was wonderful, knowledgeable, and arrived on time. Installation was top notch and completed in less than a day. The whole thing was smooth and easy. I know I’ll be using them on future projects as they come up. Thank you Avalon. Five windows in the front of my home
Business response:
Your kind words mean so much to us. Thank you. We truly value your business and are glad you are happy with the work we have done for you and look forward to aiding you with any future home improvements.
Avalon was very friendly. I had multiple people out for estimates on my roof and when Ryan came out I could tell he was genuine in what he was explaining. He walked my roof and explained the damage I had present. He made me feel comfortable with the company and process. I was pleased that when I decided I wanted to finance it was simple and I had an answer in what seemed like minutes. When the installation crew arrived, they started tearing off my old roof right away. The whole roof was completed in two days. Minimal landsca... read more
Business response:
Thank you for taking the time to tell us about your experience, we value insight from our customers on details of projects completed. Avalon Building Concepts believes providing maximum value and peace of mind to our customers through honest and effective communication, integrity and the highest attention to safety and quality is key to making amazing customers, like yourself, satisfied. Ryan and our hardworking crew strive to make that belief a reality. We would love to help you anytime we can be of assistance and can be re... read more
Very professional. I have used Avalon previous when I had my roof done and was impressed with their quality. It was a no brainer to contact them again when my old windows were jammed shut. Ryan was very nice and explained various windows which allowed me to pick the ones I wanted for each room. The installers were very quick and the windows look amazing. Definitely will use them again for my next home improvement. 12 new windows
Business response:
Avalon Building Concepts takes pride in repeat business with valued customers and thanks you for letting us help improve your home with new windows and a quality roof. We are absolutely thrilled that you are impressed with our professionalism and speed. We strive for happy satisfied customers, like yourself, and look forward to helping you with your future home improvement needs.
I contracted with Avalon Building Concepts on March 7th, 2018. The salesman, Randy Stubblefield, that responded to my call for a roofing estimate. Randy sold me on the premise my roof would take one day to tear off and replace. Randy sold that point to me by telling me that he'd send a crew of 6-8 roofers to my house to complete the work. Randy showed me a satellite image of my roof which calculates the roofing squares, and that he'd be adding an additional 20% for waste. Randy assured me a satellite dish affixed to my curre... read more
Business response:
We are pleased to read that the quality of materials and craftsmanship pertaining to your roof have been satisfactory. Avalon Building Concepts strives to be respectful to our customers time and apologizes for the inconvenience that your installation experienced. We appreciate discussing your concerns and welcome you to call 616.261.9927 if you wish to discuss anything further.
Frequently asked questions about Avalon Building Concepts
How is Avalon Building Concepts rated?
Avalon Building Concepts has a 4.9 star rating with 576 reviews.
When is Avalon Building Concepts open?
Avalon Building Concepts is closed now. It will open tomorrow at 8:00 a.m.