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Avalon Building Concepts

4.9

About this business

Location details

5017 Division Ave S, Grand Rapids, MI, 49548, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 2:00 p.m.
SunClosed
4.9576 reviews
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Beryl Wagner's profile image
Beryl Wagner 
7 years ago

Super happy with them. They were one of the only contractors that guaranteed our work would be gotten to in a reasonable time. The guy who came out to draw up our quote was really nice. He sat with us for awhile and worked out a payment plan with us to get most of the work done now rather than in tons of small chunks. The guys who actually did the work were different than we expected. They were courteous, on time, and it was always darn rather than **** while they were working. I really enjoy the color of our siding. I know ... read more

Business response:

Thank you [Member Name Removed]. We are overjoyed to know you are delighted with our services. Avalon Building Concepts strives to implement a lasting relationship with our customers by exceeding their expectations. We strive to accomplish that goal through honest communication, attention to details, and exceptional professionalism. It was a pleasure to work with you and would look forward to helping you with your next home improvement project. 

Ben Torzok's profile image
Ben Torzok 
7 years ago

I’m very satisfied with Avalon. They were very helpful answering all of my questions. The crew was polite and cleaned up after themselves. There were no problems whatsoever. I would rate Avalon a 9/10 because no one is perfect. Asphalt roof 

Business response:

We are honored you put your trust in us with your new roof. Thank you. We welcome all customer assessments of any interaction with us. You are right, no one is perfect, but we are pleased to know our expert knowledge could provide you peace of mind and aid in your selection. If you have any future home improvement projects we may aid you with, please call us at 616.261.9927. 

Gene Newburg's profile image
Gene Newburg 
7 years ago

They did a remarkable job. I really liked the representative that was sent to my home. Jason was polite, friendly, listened, and unlike most people in the construction trades I have spoken with in the past. He he did not speak too technical, yet shared his expertise about my roof from his own experiences. No one cares how much you know until they know you care, and I knew Jason cared about my project. I was extremely impressed with the crew leader and his team. They arrived early to my home and didn’t stop working until lunc... read more

Business response:

It was a pleasure to work with you on your roofing project. We are thrilled to hear that you are happy with the outcome in your decision to put your trust in us, that our expert knowledge could provide a practical solution, and that you know we care about your home. Your kind words regarding Jason and Juan will be passed on to them as it will brighten their days. If we may be of any further home improvement assistance please call 616.261.9927, as we would love to work with you again. 

Gene Gutting's profile image
Gene Gutting 
7 years ago

They were not the cheapest, but with Avalon you pay for the quality they can provide. Jon and Jesus were great at e planning the benefits of Avalon as well as the warranty that would come with our new roof. We felt comfortable they had a crew that could complete our roof. When the crew arrived they were busy, worked till dark, and the clean up was incredible. We have had to have them come out to remove fasteners our of our siding as we requested they tear down an old antenna, but overall happy with the quality of the roof. B... read more

Business response:

Hearing that you are pleased with the work keeps us smiling! Thank you for putting your trust in us when it comes to your home. Avalon Building Concepts goal is to treat your home like our own with quality products and expert workmanship while adding beauty and functionality to your home. It was a pleasure to work with you on both of your home improvement projects. We look forward to helping you in the future. Thank you. 

Dick Haven's profile image
Dick Haven 
7 years ago

Best home improvement contractor I have dealt with! Knowledagble guys did my inspection. Crew who installed were quick, fast, and neat. Siding whole house 

Business response:

Thank you. We value your rating and your kind evaluation! If you need any future home improvement assistance please call us at 616.261.9927. 

Ken Kennedy's profile image
Ken Kennedy 
7 years ago

My wife and I learned about Avalon as they had completed the roof on our church. I serve on the elder committee and watched them install a great looking roof and clean up every single day. So when we sprung a major leak due to an ice dam that had melted on our roof it was an easy call to make. They sent out a gentleman who was very upfront with us, took his time, and educated us about what shingles would be best for our home. He informed us about the whole roofing process and each product that would go onto our roof. Avalon ... read more

Business response:

Hearing that you are happy with the work means the world to us! Thank you for your trust in us and your business not only with your church, but your home. Avalon Building Concepts goal is to treat your home like our own with quality products and expert workmanship while adding beauty and functionality to your home. It was a pleasure to work with you on both of your home improvement projects. We look forward to helping you in the future. Thank you. 

Rick Peters's profile image
Rick Peters 
7 years ago

We are pleased we took the advice everyone told us. We had signed with a different contractor and were told to get a second estimate on our roof, so we had Avalon come out for a second bid. The two gentlemen that came to our home gave us a lot more detail about our roof and the roofing process than we expected. They presented different pricing packages with warranties without pushing us towards one allowing us to determine what would be best. As we have gutter helmet installed on our home it was refreshing when they brought ... read more

Business response:

Avalon Building Concepts is honored you put your trust in us with your roofing project. Thank you. There is never harm in getting a second opinion and we are delighted to know our expert knowledge could provide you peace of mind and provide a quality roof that you enjoy. Our goal is to work with dedication, integrity, and aim for customer satisfaction on all home improvement projects. It was a pleasure to do business with you and we would be excited to work with you again in the future on any home improvement projects. 

Linda Fagan's profile image
Linda Fagan 
7 years ago

Our experience with Avalon was no mess, no fuss. They reached out to us as they were doing work in our neighborhood to schedule an appointment. The guy who was sent to our home to present different window options developed a good rapport with us and was very knowledgeable about ALL our options. He informed us that he could offer us triple pane glass at their double pane price on the window we selected so we went ahead and signed. The day the installers arrived it was raining like crazy. They laid down plywood throughout the ... read more

Business response:

We are absolutely thrilled to hear that you are happy with our services, and your new windows. Avalon Building Concepts strives to implement a lasting relationship with our customers by exceeding their expectations. We aim to accomplish that goal through translating our expertise on quality products and workmanship, respect for attention to details, and exceptional professional customer service to unparalleled home improvements to aid in your home's beauty. It was a pleasure to work with you and would love to help you anytim... read more

Ronald McFerran's profile image
Ronald McFerran 
7 years ago

Avalon made scheduling my estimate fast and easy. David arrived on time and met me at my rental property. He walked the roof and presented me with several different shingle options and price points. Avalon’s price was higher than other estimates I had previously received, but David made me feel confident with the company and product. Plus he provided me with a great warranty. My tenant informed me that he barely heard the crews working and that the roof went on in one day. I have since visited the property and the roof looks... read more

Business response:

Thank you for sharing your feedback on the experience with us. We greatly value your business and your feedback. We are delighted to hear David made you feel confident with the company and the product, that the roof looks good, and the process was very smooth. Avalon Building Concepts strives to personalize the completion of home improvement projects to each individual customer while providing outstanding products and unsurpassed service, that, together, deliver premium value to our customers. We hope to help you on any home... read more

Frequently asked questions about Avalon Building Concepts

How is Avalon Building Concepts rated?

Avalon Building Concepts has a 4.9 star rating with 576 reviews. 

When is Avalon Building Concepts open?

Avalon Building Concepts is closed now. It will open on Monday at 8:00 a.m.