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Avance Care

4.8
  • Other
  • Durham, NC

About this business

Other

Location details

4705 University Drive, Building 700, Durham, NC, 27707, United States

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4.83,763 reviews
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Meredith 
4 years ago

Where to start? From the initial conversation, I was hooked. I came from another practice to be seen by my PA that had left the practice I had been going to to start at Avance. On a Thursday, I got a call from Lissa at Avance to schedule my new patient appointment. She was so kind on the phone and so helpful and patient while getting my information to set up my appointment. So kind! I had filled out my initial intake forms online and one of the screening forms included questions involving depression. I filled the forms ou... read more

Business response:

Thank you for taking the time to share your experience with us. We appreciate you trusting Avance Care with your primary care needs and look forward to serving you in the future. Yours in health, Avance Care Central Raleigh 

lynsay D.'s profile image
lynsay D. 
4 years ago

The staff go above and beyond. I needed to be seen because of an error at the pharmacy ( pharmacy fault) and they got me right in and I am so grateful and appreciative of their phenomenal customer service. 

Business response:

Thank you for taking the time to share your experience with us. We appreciate you trusting Avance Care with your primary care needs and look forward to serving you in the future. Yours in health, Avance Care Fuquay-Varina 

Alison-john K.'s profile image
Alison-john K. 
4 years ago

Well , an URGENT CT scan is taking more time to get an appt than I expected !!!! Almost 24 hrs since my Dr appt still no call 🤨 I feel I am being forced to go on the Portal which I have problems with !!! 

Business response:

Thank you for providing your feedback and letting us know about this issue, Alison. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please call us at (919) 865-8000 and our team will be happy to help you out. Yours in health, Avance Care North Raleigh 

Tia W.'s profile image
Tia W. 
4 years ago

My experience as a first time patient was great. I had a medical emergency during my physical and all the staff assisted me very quickly. Nurse Lori stayed by my side and went above and beyond with patient care. Dr. Williams also checked in on my and provided excellent care. I plan on returning in the future and recommend to others. 

Business response:

Thank you for taking the time to share your experience with us. We appreciate you trusting Avance Care with your primary care needs and look forward to serving you in the future. Yours in health, Avance Care Holly Springs 

Anna M.'s profile image
Anna M. 
4 years ago

My experience was wonderful. Dr. Godfrey is the best in four states that I have seen doctors in my 83 years. Nicole is so nice and was so kind to me. The lab tech was great. The personal in front office are really good. It really speaks so well of the entire office to have staff that is so nice and professional. Thanks to all. 

Business response:

Thank you for taking the time to share your experience with us. We appreciate you trusting Avance Care with your primary care needs and look forward to serving you in the future. Yours in health, Avance Care Cary 

Vanessa L.'s profile image
Vanessa L. 
4 years ago

I moved from New York and was hesitant about who to choose for my primary care. Dr. Lindsay Hoffman, I can't thank you enough. You are so understanding. I asked for referrals and my request gained an immediate reply to my need. Thank you Advance Care team. 

Business response:

Thank you for taking the time to share your experience with us. We appreciate you trusting Avance Care with your primary care needs and look forward to serving you in the future. Yours in health, Avance Care Central Raleigh 

Madge M.'s profile image
Madge M. 
4 years ago

Excellent facility. Dr. Lam is outstanding and the support staff are very professional and friendly. Highly recommended. 

Business response:

Thank you for taking the time to share your experience with us. We appreciate you trusting Avance Care with your primary care needs and look forward to serving you in the future. Yours in health, Avance Care Wake Forest 

Florence B.'s profile image
Florence B. 
4 years ago

Dr Steventon is the best. Always professional and friendly. Really listens to my concerns and treats me with respect and kindness. I followed her when she moved to this practice and I am happy I did 

Business response:

Thank you for taking the time to share your experience with us. We appreciate you trusting Avance Care with your primary care needs and look forward to serving you in the future. Yours in health, Avance Care Fuquay-Varina 

Judy G.'s profile image
Judy G. 
4 years ago

Responsive, knowledgeable, personable, technically able 

Business response:

Thank you for taking the time to share your experience with us. We appreciate you trusting Avance Care with your primary care needs and look forward to serving you in the future. Yours in health, Avance Care Cary 

Frequently asked questions about Avance Care

How is Avance Care rated?

Avance Care has a 4.8 star rating with 3,763 reviews. 

When is Avance Care open?

Avance Care might be open. It requires an appointment.