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301 W. Barbee Chapel Road, 323, Chapel Hill, NC, 27517, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have been going to another pain management clinic for a very long time, being promised many things with no follow through and not doing what they said they were going to do. This is a wonderful experience this far and I am very hopeful.
Business response:
Thank you for taking the time to share your experience with us. We appreciate you trusting Avance Psychiatry and Pain Service Chapel Hill with your primary care needs and look forward to serving you in the future. Yours in health, Avance Psychiatry and Pain Service Chapel Hill
Dr. Prakken's office lost power due to Hurricane Debby so to keep my appt, he drove home to use his personal computer instead of cancelling my appt! I was very surprised and grateful!!!
Business response:
Thank you for taking the time to share your experience with us. We appreciate you trusting Avance Psychiatry and Pain Service Chapel Hill with your primary care needs and look forward to serving you in the future. Yours in health, Avance Psychiatry and Pain Service Chapel Hill
I LOVE the Drs. and my previous therapist (who kinda left out of nowhere). Front desk has two receptionist, but only one seems to be working. Other one is ALWAYS on a personal call. Not the most professional. My Ketamine injector makes me feel anxious and rushed, more so on Thursdays. Otherwise, Drs. Prakken and Mullet (Spravato Dr.) are awesome. I would recommend those two to my friends.
Business response:
Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear when that standard is not met. Because of Privacy laws, we are unable to provide personalized responses in this public forum. However, we take negative experiences seriously and work to correct issues raised. We encourage you to contact us at (984) 261-2465 to discuss your concerns in depth. Yours in health, Avance Psychiatry and Pain Service Chapel Hill
Deb, Brandon and Carlie are second to none when it comes to patient care. They have solid expertise and empathy for their patients. Unlike so called other "professionals" at local pharmacies and the obtuse federal regulations/regulators that do little more to pit pain management professionals, pharmacy professionals and individuals on the regulatory side of the process against each other at the expense of the patient, Deb, Carlie and Brandon actually make a positive difference for people that have unique pain management ne... read more
Business response:
Thank you for taking the time to share your experience with us. We appreciate you trusting Avance Psychiatry and Pain Service Chapel Hill with your primary care needs and look forward to serving you in the future. Yours in health, Avance Psychiatry and Pain Service Chapel Hill
I wish my doctor was MUCH more understanding of why I get into bad bad situations with my meds. I’m not a criminal, and I wish I wouldn’t be treated like one, or worse, like a child. :/
As always them are a fine group of people who are very attentive to your needs
I always have a wonderful visit with Deb Stoia
Business response:
Thank you so much for your feedback, George. We really appreciate you taking the time to share your experience with us. Yours in health, Avance Psychiatry and Pain Service Chapel Hill
I cannot say enough about how exceptional Dr. Prakken was as a physician. His compassion, expertise, and genuine care made every visit reassuring, and I deeply miss his presence in my medical care. In stark contrast, my experience with his replacement, Dr. Marks, has been nothing short of a disaster. This new doctor’s approach is shockingly dismissive and reckless. I’m not exaggerating when I say he sent me to the hospital due to his negligence—it was a terrifying ordeal that could have been avoided. I’ve taken the step of f... read more
Business response:
Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear when that standard is not met. Because of Privacy laws, we are unable to provide personalized responses in this public forum. However, we take negative experiences seriously and work to correct issues raised. We encourage you to contact us at (984) 261-2465 to discuss your concerns in depth. Yours in health, Avance Psychiatry and Pain Service Chapel Hill
The sum total of my 'screening' was having PA Kanisha Wint read the *exact same* questions that I answered on my intake form and have answered several times to other medical professionals. When I tried to add additional context or share more about my symptoms, I was met with dismissal and apparent boredom. It is clear that my 'treatment plan' is based on nothing about me or my circumstances, but is instead a wrote, automatic response to an ADHD evaluation. In addition to the appallingly low quality of care that I received,... read more
Business response:
Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear when that standard is not met. Because of Privacy laws, we are unable to provide personalized responses in this public forum. However, we take negative experiences seriously and work to correct issues raised. We encourage you to contact us at (984) 261-2465 to discuss your concerns in depth. Yours in health, Avance Psychiatry and Pain Service Chapel Hill
Avance Psychiatry and Pain Service Chapel Hill has a 4.7 star rating with 122 reviews.
Avance Psychiatry and Pain Service Chapel Hill is closed now. It will open at 9:00 a.m.