Bank Associates Merchant Services

Name: Bank Associates Merchant Services
Address: 413 86th St, Brooklyn, NY, 11209, US
Telephone: (718) 412-3455
Price range: $$
Rating: 5

5.0

★★

391 reviews

|Finance|Brooklyn, NY 11209 United States

413 86th St, Brooklyn, NY 11209 United States

(718) 412-3455

(908) 845-8272

https://www.bams.com/

Banks

Open now:9:00 am - 6:00 pm

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About

Bank Associates Merchant Services is a full-service global payment acceptance solutions provider offering world-class electronic transaction processing services. BAMS offers credit and debit authorization services and bankcard settlement processing to direct merchant customers. Our team of Merchant Account Specialists is committed to helping each of our unique clients gain every opportunity for growth and profitability in today's ever-changing global economy. With a commitment to offering customers a compelling value for their business based on superior quality and service, BAMS optimizes a merchant's mix of payment options to ensure an increase in their bottom line.

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5.0

★★

391 reviews

5★386

4★5

3★0

2★0

1★0

Reviews(142)

Google Reviews(249)

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Rusty W on BBB

★★

3 years ago

We have been with BAMS for two months now. Customer service has been outstanding. The training to walk us through the new interface, the savings, easy to read billing, everything has been superb. We are saving almost $400 per month. As a small company, that helps tremendously. I highly recommend Ashley and the rest of the BAMS team.

Business Response:

*****, Thank you for the feedback! Here at BAMS we appreciate your continued trust in us. As always if there is any area for improvement please do feel free to contact me directly. Have a great day! -Ben A***, Director of Sales

Alan P on BBB

★★

3 years ago

Have worked with Ashley M**** as my Bus Development Manager. After having been burnt several times on the years with lying credit card processing sales reps I was extremely skeptical. I did review things like the reviews on BBB etc and did seem like BAMS might be ok but I did not change my processor that i'd been working with for many years. Fast forward about a year later, Ashley followed up with me again. So I checked with my current processor and asked for a review on my rates and they came back you are getting the best rates. So I did send my info to Ashley for a review. The savings that came back again made me skeptical but I thought I'd give it a try. Amazingly enough the rates were exactly what Ashley said they would be along with accompanying fees (gateway etc). Ashley also worked with me several times to set things up right with actually 2 different gateways to get the best rates possible for me. I run about 20,000 plus a month on credit cards and my savings/month have been about $200 or more. My larger shipping months will be a lot more. My former processor didn't tell me that I had about 3 more months left on my 5 YEAR contract so they hit me with a $400 early termination (jerks). BAMS has me on a 2 year contract. But even with that $400 fee I'm still way better off working with BAMS. So maybe there is better rates out there but Bams at least does exactly what they say they are going to do. So if you have a higher rate you would be very wise to work with Ashley M**** at Bams. If you'd like to check with me about BAMS I'm willing to talk to you personally. **** *********** **** *********** *****

Business Response:

****, Thank you for the feedback! Here at BAMS we appreciate your continued trust in us. As always if there is any area for improvement please do feel free to contact me directly. Have a great day! -Ben A**** ******** ** *****

Jerry P on BBB

★★

3 years ago

We always get great service from bank associates and everyone is very nice and polite, we are very happy working with them.

Business Response:

Bill T on BBB

★★

3 years ago

We switched to BAMS about 8 months ago. Their rates were significantly better than the previous processor. When we had trouble getting PCI compliance, Ashley stepped up and assisted us in achieving compliance. Ashley is one of the best customer service reps I've dealt with in a long time.

Business Response:

Thank you for the feedback! Here at BAMS we appreciate your continued trust in us. As always if there is any area for improvement please do feel free to contact me directly. Have a great day! -Ben A***, Director of Sales

Ann P on BBB

★★

3 years ago

Ashley makes sure all of my questions are answered and is available at a moments notice.

Business Response:

***, Thank you for the feedback! Here at BAMS we appreciate your continued trust in us. As always if there is any area for improvement please do feel free to contact me directly. Have a great day! -Ben A***, Director of Sales

Samba T on BBB

★★

3 years ago

I switched to BAMS 5 months ago and, I am very impressed with the service. Ashley personally takes care of everything on my account. I don't spend hours on the phone to fix my problems by myself anymore like I used to do before I switched to BAMS.

Business Response:

Suzanne D. review for Bank Associates Merchant Services

Suzanne D. on Birdeye

★★

3 years ago

I live in a rural Midwest area and today my phone line went down and subsequently so did the use of my credit card machine. Since this is a very busy time for us, I am a seasonal customer, things became frantic but BAMS came to our rescue. My BAMS representative, Tom Fontaine, is so accessible and knowledgable, he was able to direct me to the right IT guy, Dan, and he got my credit card machine programmed to use wirelessly on a temporary basis, since I had to go an another location to process credit card receipts. This saved our weekend of sales and we are so appreciative. BAMS has been outstanding for client service for the several years that I have used them. I have used other merchant service providers and they don't compare. If you are looking for a merchant service provider for your business, I would recommend BAMS. Never have had an issue with them in any regards and Tom and Dan are highly qualified, as are others.

Susan on BBB

★★

3 years ago

Troy always makes sure I am well taken care of.

Rocky S on BBB

★★

3 years ago

Have been using service for almost a year now and everything works as promised.