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Baton Rouge Telco Federal Credit Union
- Finance
- Baton Rouge, LA
About this business
Location details
8601 Goodwood Blvd, Baton Rouge, LA, 70806, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The young lady who took my call was excellent. She answered all my questions. And such a blessing to talk with. She’s knowledgeable and kind. Keep up the good work.
I spoke with Gina about a problem I was having she is very nosey and couldn’t be attentive to what I was saying for listening at what was going on around her ! Beyond frustrated having to ask the same questions more than one time when she should have been listening the 1st time ! Will not do business with her AGAIN ‘ sheeshhhh
Business response:
Hi, Khadijah; I'm sorry to hear you didn't have a great experience when calling in. We take our member's feedback very seriously and will be sharing your concerns with our internal team. If you would like to reach out to provide more information, please email marketing@brtelco.org. Thank you!
Excellent Customer service. The C.S. Rep was knowledgeable and efficient .
The CSRep was courteous and efficient…A pleasure to interact with
Wonderful customer service. Really cares about their people.
I had to get another debit card and was so easy and the receptionist was wonderful. This was at goodwood branch So nice that someone is monitoring my account at all times. Thank you
They do not take the time To Understand people situation with rough times right now
Close my checking account
Business response:
Terrell, we're sorry to hear you're not happy with your experience. However, we cannot close your account without you contacting one of our branches. Please call 225.924.8900 for assistance.
Money was not earning much interest. No one communicated to offer suggestions to earn more.
Business response:
Sorry to hear about this Deborah!
Frequently asked questions about Baton Rouge Telco Federal Credit Union
How is Baton Rouge Telco Federal Credit Union rated?
Baton Rouge Telco Federal Credit Union has a 4.9 star rating with 1,183 reviews.
When is Baton Rouge Telco Federal Credit Union open?
Baton Rouge Telco Federal Credit Union is closed now. It will open on Monday at 8:00 a.m.