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Bay Ridge Nissan - Brooklyn, NY
- Brooklyn, NY
About this business
If you're looking for reliable, prompt, and professional customer service, then Bay Ridge Nissan is the place you need to be. We have an exceptional customer care team and a great team of sales consultants to make sure you are treated right, the way you want to be treated! Bay Ridge Nissan is a family owned and operated dealership for over a decade now, and we want all our customers to feel like a part of the family!
Location details
6501 5th Ave, Brooklyn, NY, 11220, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 a.m. to 5:00 p.m. |
I went into bayridge nissan today 12/1/2018 to look at the a 2017 honda civic lx sedan with about 5,700 miles they offered for sale at an asking price $16,302 The Stock # is : U29463A at the time of sale. The VIN of the vehicle is: 2HGFC2F56HH541529 It showed a clean carfax with no reported damage. I phoned ahead the day before and made an appointment at 3pm. They knew I was coming. I arrived and immediately started to inspect the vehicle for any damages which i found in about five minutes into the walk through. The rear dri... read more
Business response:
Good morning Mr. Berg, I am sorry to read about your frustrations. Customer satisfaction is very important to us and your concerns matter. I understand that the price that I was able to work up for you was not what you were looking for, and I hope that we could have the opportunity to earn your business in the future. If you would like to discuss your concerns in further detail, please feel free to contact me at, (347) 394-7678. Vincent Freund, General Sales Manager, Bay Ridge Nissan.
I originally came here last month and was charged over $300 for a brake light repair and inspection - was originally quoted for $75 when I dropped my car off. I was assigned to service advisor John Gaied who told me there was a recall on my car for the airbags and that they would take care of it all. A few days later I pick up my car (they also said it would be one day, and did not even contact me once it was ready 2 days later). The next week my airbag light goes on, and has never gone on in the near 9 years I’ve had my car... read more
So it's been three weeks since I put a very large deposit down on the vehicle I was going to get (I decided not to get it because I no longer wanted to work with this horrible dealership). I STILL HAVEN'T GOTTEN MY REFUND! I've called almost every day to inquire and I get the run around...i get told I'll get a call back and never do..and I'm quite frankly fed up. We aren't talking about a few hundred dollars. We are talking about over five thousand dollars. No one takes ownership of the situation. They act completely clueles... read more
Business response:
Good afternoon Ms. Williams, I am sorry to read about your frustrations. Customer satisfaction is very important to us and your concerns matter. I will be speaking with my team regarding these issues and we will be making any appropriate adjustments. If you would like to discuss your concerns in further detail, please feel free to contact me at, (347) 394-7678. Vincent Freund, General Sales Manager, Bay Ridge Nissan.
bad experience years ago and based on the new reviews looks like they havent changed stay away from this place. dont bother buying an extended or aftermarket warranty from this place because they will NOT honor it later. and no I do not wish to call someone to talk about it, so don't bother to reply to this review with your genetic copy and paste response!
This place and their service department is ridiculous I had an appointment yesterday 8am to replace the airbags on my car due to a recall. I am using the car for 2 or 3 more months to go work & drop off/pickup my 6yr old from school so i had to get the air bags replaced. Why did i call this service advisor and he told me the car will not be worked on today!! Whyyy? He couldn't say ok i decided since i have a loaner im giving them until 12pm he couldn't tell if it will be done for sure. I ask this man if he could push it he s... read more
My experieces with bay ridge nissan service department went from very good to very aggrivating..... my first year was handled by phil who was also a personal friend.... always steered me in the right direction, never tried to sell me, always felt like my car was in good hands..... tragically i lost my dear friend rip brotha.... now i get reasigned a new advisor and now im told need a grand worth of work or my extended warranty would be voided..... i was sold and will never be sold again....
I had a great experience with my sales person Rob. He did his best and I walked out with the vehicle I wanted. 2014 Nissan Rogue. Thank you !
Overall, my experience leasing a 2017 Nissan Rouge was great as i was approached by friendly staff who helped me throughout the process. In addition, they provided you with good deals on every models. Very satisfied !
You have very good stock and the sale person are very helpful I'm impressed with you guys
Frequently asked questions about Bay Ridge Nissan
How is Bay Ridge Nissan rated?
Bay Ridge Nissan has a 4.9 star rating with 4,868 reviews.
When is Bay Ridge Nissan open?
Bay Ridge Nissan is open now. It will close at 5:00 p.m.
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