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Bay Ridge Nissan

4.9
  • Brooklyn, NY

About this business

If you're looking for reliable, prompt, and professional customer service, then Bay Ridge Nissan is the place you need to be. We have an exceptional customer care team and a great team of sales consultants to make sure you are treated right, the way you want to be treated! Bay Ridge Nissan is a family owned and operated dealership for over a decade now, and we want all our customers to feel like a part of the family! 

Location details

6501 5th Ave, Brooklyn, NY, 11220, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun12:00 a.m. to 5:00 p.m.
4.96,005 reviews
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rlundberg248's profile image
rlundberg248 
a week ago

Alex Munoz was very helpful. He attended to my every need. Warranty work was needed and went very smoothly. Thank you Alex. I will be sure to bring my Rogue to Empire Nissan for my next service. 

Business response:

Thank you for your very kind review. We are delighted to hear that your experiences with Alex have been so positive and you are totally confident in his expertise and service. We look forward to seeing you again when it's time for your vehicle’s next service. 

jumanji16y's profile image
jumanji16y 
a week ago

Always a good experience at Empire Nissan. Been dealing with them for over 10 years and I always have a great experience. 

Business response:

Thank you for taking the time to write this wonderful review as well as your loyalty. We strive to serve each customer with top notch customer service, so it isn't a surprise that you received exceptional service from all our staff. We look forward to seeing you in the future. 

Mathew J. Mari's profile image
Mathew J. Mari 
a week ago

Loved the great service of Alex Munoz. My problems were solved easily.No more to write! 

Business response:

Mathew, Thank you for sharing your great experience with us. We are glad to know you were pleased with our dealership and we hope you come ack again. Alex will be thrilled to hear your kind words as well. 

craigwing's profile image
craigwing 
3 weeks ago

The people I worked with were amazing. Alex from service was great. The care was very good and I will continue to use your service. Thank you 

Business response:

Craig, Thank you for sharing this review with us. Alex and the rest of our service crew are always striving to be very thorough and concise. We are glad to hear that you experienced and appreciated their attention to detail. 

Billyrobbins2121's profile image
Billyrobbins2121 
a month ago

Lei Wang in particular, was quite helpful. He made my leasing experience as smooth and painful as possible. 

Business response:

Billy, Thank you for your very kind review. We are delighted to hear that your experiences with us, from start to finish, were so positive! Lei will be overly excited to hear of your kind words about him, thank you. Enjoy your new car! 

Vegahope's profile image
a month ago

David was super helpful. Got me out my suburu lease early and into the brand new 2025 Nissan Kicks. Thank you for everything 

Business response:

Thank you for the great review of our dealership. We are pleased to hear that you experiences with- Empire Nissan of Bay Ridge was exceptional that he purchased your 2025 Nissan Kick, welcome to the family. David will be overly excited to hear that you added him to your splendid review, thank you. We look forward to the opportunity to serve you again. 

dilligaff56's profile image
dilligaff56 
a month ago

Alex Munoz in service was excellent! Explained everything I needed to know in detail! Explained what was covered in my extended warranty and what I would have to pay for . Also let me know what services were not needed! 

Business response:

Thank you for sharing this review with us. Alex and the rest of our service crew are always striving to be very through and concise. We are glad to hear that you experienced and appreciated their attention to detail. 

Todd takes's profile image
Todd takes 
a month ago

Youssef Abdelmeguid was great. He got me a good deal based on what I wanted to spend. . 

Business response:

Todd, Thank you for letting us know you had a great experience at our dealership and we hope that you are enjoying your new vehicle. Youssef will be overly excited to hear of your kind words about him, thank you. Please let us know if you have any further questions, we would love to help. 

Mrlloz's profile image
a month ago

Alexander shatilov and Dwane small were very helpful to me. Everyone Zi dealt with was professional and honest in their dealing with me. 

Business response:

Thank you for your time to give feedback about our Service Department. We are so pleased to hear that your vehicle service experience with us was, hands down, second to none. Alexander and Dwayne will be thrilled to hear your very kind words, thank you. We look forward to seeing you again when your vehicle is ready for its next service. 

Frequently asked questions about Bay Ridge Nissan

How is Bay Ridge Nissan rated?

Bay Ridge Nissan has a 4.9 star rating with 6,005 reviews. 

When is Bay Ridge Nissan open?

Bay Ridge Nissan is closed now. It will open tomorrow at 9:00 a.m.