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Birdeye is Australia's #1 rated customer experience & reputation management platform. Easily generate local leads & reviews, automate repetitive tasks, gain valuable insights, communicate with your customers, post to all your social media profiles, and manage your entire online footprint from one central place. Trusted by over 100,000 local businesses, we help our clients achieve amazing results through the perfect combination of locally-based digital marketing experts and cutting-edge software working together. No m... read more
Suite 2, Level 2/61-71 Dunning Ave, Rosebery, NSW, 2018, Australia
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Service award I would like to take this time to thank Nayana Paul for all the time spent with me sorting out the Birdye account. She is an asset to the company. 5 Gold Stars.
Business response:
We greatly appreciate your kind words and are thrilled to hear about your positive experience with Nayana!
Fantastic service from Birdeye Fantastic service from Birdeye in the past 2 years, I love their ongoing training and support!
Business response:
Thank you for your positive feedback, Leon! Your satisfaction is incredibly important to us, and we look forward to continuing to assist you!
I had a fantastic experience with Ridhima I had a fantastic experience with Ridhima, our BirdEye representative! She was incredibly responsive, professional, and always provided insightful solutions tailored to our needs. Ridhima's positive attitude and proactive approach made the entire process smooth and efficient. We felt supported and valued every step of the way. Thank you, Ridhima, for your outstanding support! Highly recommend!
Business response:
Thank you so much for your wonderful feedback, Andrew! We're delighted to hear that Ridhima's support made such a positive impact on your experience.
Support above and beyond my expectations Birdeye's onboarding and support process has been extremely comprehensive. As someone with only a limited amount of computer skills, I was daunted by the magnitude of the Birdeye software features and not sure I would be able to get my head around it enough to use it to it's full potential for our business. I have been really impressed with the proactivity of the support team reaching out to me to assist me beyond the initial onboarding process to make sure everything is set up correc... read more
Business response:
Thank you so much for your kind words, Suzanne! We're thrilled to hear that our team assisted you throughout the onboarding process and beyond. We’re here whenever you need us, and we’re excited to continue supporting your journey.
Increased business traffic since using Birdeye Efficient and helpful staff. Very obliging and always prepared to assist with any questions I have. I believe that using the platform Birdeye has been very helpful in promoting my business.
Business response:
We're delighted to hear that Birdeye has been valuable in promoting your business. Thank you for your five stars review!
Reconnecting with Birdeye In a short time Ridhima has been able to provide Edgewear with some usable tools that we were previously unaware of with the Birdeye platform. Really happy with the time spent !!! Recommend Highly !!
Business response:
Thank you for sharing your experience with us, David! We're thrilled to hear that Ridhima has been able to help you make the most of the Birdeye platform.
Good Experience Great Service and assistance with customer product care and would recommend for business looking to get customer assurance on product delivery
Business response:
Thank you for your kind words, Andrew! We’re delighted to hear you had a positive experience and appreciate your recommendation.
Good marketing Nayana particularly has been very patient and helpful. Be sure to explain exactly what services you require and spend the time to utilise the system.
Business response:
Thank you for your five stars review! We're glad to hear Nayana's patience and support made a positive impact.
Great experience Ridhima is an excellent person to work with—she is professional and passionate. If you need marketing or business-boosting software, contact Birdeye!
Business response:
Thank you for the wonderful feedback, Kevin! We're thrilled to hear you had a great experience working with Ridhima.
BE Australia - Rosebery has a 5 star rating with 1,503 reviews.
BE Australia - Rosebery is closed now. It will open tomorrow at 9:00 a.m.