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Birdeye is Australia's #1 rated customer experience & reputation management platform. Easily generate local leads & reviews, automate repetitive tasks, gain valuable insights, communicate with your customers, post to all your social media profiles, and manage your entire online footprint from one central place. Trusted by over 100,000 local businesses, we help our clients achieve amazing results through the perfect combination of locally-based digital marketing experts and cutting-edge software working together. No m... read more
Suite 2, Level 2/61-71 Dunning Ave, Rosebery, NSW, 2018, Australia
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Excellent software and support Very smooth experience from start up to implementation, and the ongoing support is really good. All staff are extremely knowledgeable and helpful and the software has so many capabilities. Very happy and impressed
Business response:
Thanks for taking the time to leave us a great review!
Excellent product and the service was fantastic. I signed up with Birdeye, back then Cube Online, and went from 4.2 to 4.8 stars on Google, this has has a very real effect on my business, with a lot more customers coming in saying they saw i had good reviews, so they came to my store.
Business response:
We are so happy to hear that Birdeye has helped you star rating increase! Thank you so much for sharing!
Great software but a little expensive. Great software and great staff. Answer questions and are helpful.
Business response:
Thanks for choosing Birdeye!
Eyeopening The surveys that our clients get are great insight to their experience and feedback i can give to the team either in a postive light or things we can work on.
Business response:
We are happy to hear that Birdeye Surveys has been providing great insights for your business!
I should have joined sooner. We joined about 6 months ago to get more google reviews, which in tern helps our ranking ect. We now have close to 50, with basically no input required from us. It's all just effortlessly running in the background. It has made a difference to our credibility, as the reviews are constantly coming in and up to date. Most new customers comment on our reviews. As an investment it has certainly been worth it.
Business response:
Excellent! Birdeye takes pride in providing fast results! Thank you so much for sharing your success story.
Positive Experience Birdseye has been a great way for us to get client feedback and for our clients to be encouraged to leave us reviews :)
Business response:
We are happy that Birdeye has been able to help your business!
Great Service Really took the time to ensure things were explained. Great service
Business response:
Hi Natalie, thank-you for your positive review on our service! :)
Excellent Great support, advice and assistance, very easy to understand the tools and concepts, to be walked through on how to use everything correctly and to the full extent Birdeye has to offer- Thank you Rabih
Business response:
Thanks KC!
Birdeye Working Well Ive seen a Large increase in number of reviews received. All 5 star so far!Also an increase in the amount of customer contacts from google. Personal Thank you to Farrukh who has helped me set everything up. Going out of his way on a saturday morning before Christmas to help me launch a campaign to my customers wishing them a Merry Christmas. Much appreciated
BE Australia - Rosebery has a 5 star rating with 1,503 reviews.
BE Australia - Rosebery is closed now. It will open tomorrow at 9:00 a.m.