This profile has been claimed by the business owner or representative.
Beaman CDJR
- Car Dealers
- Murfreesboro, TN
About this business
Location details
1705 S Church St, Murfreesboro, TN, 37130, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I made an appointment to purchase a car from the dealership. 7 hour round trip I had been in communication with them to confirm I was enroute they waited until I was 45 minutes away and Steve called to inform me that it sold, I was obviously upset since I was scheduled to purchase the vehicle. I voiced my opinion of the situation and he was so insincere about his apology and obviously lying. So I hung up and immediately went online and found the car at another dealership $4,000 higher. I called them sure enough it’s the very... read more
Well I will say this they were friendly, Now if I could get floor mats! I don't know how many times I ask for them, and each time Ron went to look for them, he come back with empty hands! I don't understand, what happen to the mats that came in it, I can't imagine what the big deal is.. I live 3 hours away from them, and it's hard to run back and fourth, but I want the floor mats. My next call will be to the BBB, I won't stop there!!!!
Business response:
I really need the floor mats,
Service department is trash. There is no sense of urengency. Does not care about the customer.
Beyond frustrating experience! BAD BUSINESS! Strung me along and then sold the car out from under me. Sales associate: Allend. Worked with Allend over the phone to move forward with purchasing a RAM1500. I live in Atlanta and was looking to purchase this truck in Tennessee. Allend was very hard to keep in contact with, I had to follow up with him most times, but worked with me through the financing applications, my friend checking out the vehicle in person, a temporary verbal hold confirmation on the vehicle, and promised se... read more
This dealership didn’t know what it means customer service at all I went to them to check my car and they told me we are busy Please book an appointment and after I rescheduledand reschedule my appointment they keep the car for 4 days without even look or check what’s wrong with my car when I called them every day to check what’s the issue with my car they keep me on hold for 40 minutes knowing that the lady who answered my went to check and coming back to me so after 40 minutes she forgot about me and told me how can I help... read more
My car was towed to this dealer 9 days ago for repairs on work previously done. No one will call me. I've called and texted 20+ times. This senior give Zero for no service. No way to treat prior customers.
The salesmen here lie to make sales! ! I went on a very slow day and I was looking for certain features for my next vehicle and the salesman told me this vehicle had it all. I later found out that he had lied to me! The dealership will not do anything to to fix this now except apologize on the behalf of the salesman! Now I’m paying $3,000 extra dollars to have a unit installed into my car because they falsely advertised features that my vehicle did not come equipped with. BE AWARE OF THIS!!!!
Do not buy from here! !! After digitally signing purchasing agreement for final cost of vehicle. I checked my printed documents when i got home a few days later to confirm what lien holder had as overall cost of vehicle. They added Paintless dent repair, servicing contract , and many other additional services worth over $2k to a completely different purchasing agreement . These additional items were never even discussed during signing. I still have not received my registration from the dmv, this is not necessarily their faul... read more
I am new to Tennessee & my Grand Jeep Cherokee had an recall. So, I call this dealership & made an appointment to get service. I was informed that they offer a service that'll take me to work & pick me up as well. I took the service b/c I needed to get to work. So, I set up that service & appt. time. The day of service, I go in & there's no clear direction of where to go, so I ask the first desk I see on where to go to receive service. She had no idea & pointed me in a general direction on the other side of the room. So I go... read more
Frequently asked questions about Beaman CDJR
How is Beaman CDJR rated?
Beaman CDJR has a 4.2 star rating with 3,452 reviews.
When is Beaman CDJR open?
Beaman CDJR is open now. It will close at 6:00 p.m.