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Beaman CDJR
- Car Dealers
- Murfreesboro, TN
About this business
Location details
1705 S Church St, Murfreesboro, TN, 37130, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"I’ve bought 2 cars from Beaman (Toyota and Dodge). Never..." I’ve bought 2 cars from Beaman (Toyota and Dodge). Never again..ever. After working with their service dept I don’t have confidence they can solve the problem.
Business response:
Kevin, thank you for taking the time to leave us a review. I am sorry to hear that your experience with us was not a positive one. I would like to learn more about your situation so we can work toward a resolution. Please give me a call at 615-251-8495 or you can email me at Tyler@beamanauto.com. I look forward to hearing from you.
"No stars i got taken advantage of cause I'm a woman who..." No stars i got taken advantage of cause I'm a woman who wanted her truck fixed and no work was done was told i need a new engine no my engine is fine doesn't leak or burn oil just doesn't run well
Business response:
Thank you for taking the time to leave us a review. I am sorry to hear that your experience with us was not a positive one. Our entire staff works hard to ensure that our customers receive the best service experience. We do not take advantage of our customers, but make sure they are informed on their vehicle needs. Please give me a call at 615-251-8495 or email me at Tyler@beamanauto.com so that we can restore your trust in our store. I look forward to hearing from you.
"Worst experience I have ever had at a dealership! The..." Worst experience I have ever had at a dealership! The salesperson didn’t want to wait on us because we were in the market for a new vehicle. Stated he only made $150.00 on a new car, but made much more on a used car. Very unprofessional and “shady” business practices. Quoted me a price and them raised the price by $1,500.00 then they basically said sorry for your luck when they changed the price. Won’t ever walk back in to their dealership.
Business response:
Debbie, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (615) 251-8495 to discuss your concerns, as your satisfaction is of utmost importance to us.
"I bought my Grand Cherokee at this dealership and have..." I bought my Grand Cherokee at this dealership and have been back to this dealer several times with minor problems. My issues were never resolved and I was treated as if I were a 3rd citizen! This visit was not any different. I will NEVER darken the doorstep of this 3rd ratr joint again!
Business response:
Thank you for your feedback. I am sorry to hear about the experience that you have described. Please reach out to me at 615-251-8495 or email me at Tyler@beamanauto.com so that we can work through this. Thank you for your time and I look forward to hearing from you.
"Service has dropped in quality. Truck was there for..." Service has dropped in quality. Truck was there for warranty. They messed up a wheel and tried to have it fixed and looked worse than before it was sent out for repair. When I said I was unhappy they then decided to replace the wheel . I would have to do it myself then get my money back from the Beaman Dodge.
Business response:
Thank you for providing feedback on your service experience. we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Please reach out to me at tyler@beamanauto.com so we can work toward a resolution.
"went in for a oil change.got a coupon sent to my phone..." went in for a oil change.got a coupon sent to my phone for a 54.00 oil change which they would not let me use.said they could only take 5.00 off of it..which i had to pay $97.23 for it yo be change..the guy that helped me had a nasty attitude. i asked for his boss but he was gone to lunch.i will not go back there and thats where i have always got my oil change..
"Taken my Daughters Jeep (which we bought new from them)..." Taken my Daughters Jeep (which we bought new from them) there over 6 times and problem still not fixed. Took pictures and videos and they chose to do nothing. They even left parts off that I'm not sure when or how long it's been missing. Service department is horrible and needs to be replaced along with the Service manager before they lose more customers. I wouldn't buy a bottle of water from them now.
"The staff was friendly, but didn’t fix either warranty..." The staff was friendly, but didn’t fix either warranty related problem. Basically dismissed both. Loosing coolant and smell after shutdown in front of radiator however no leak visible. They Performed a pressure check that didn’t show a leak but I’ve read online about many radiator leaking problem in recent years. Blamed oil leak residue on bottom of A/C compressor a spill during oil change.
"Has to be one of the Worst car dealerships I have ever..." Has to be one of the Worst car dealerships I have ever been to, As for there sales team I could not say anything as I purchased my Chrysler elsewhere. 'However their service department & Parts department 'WOW' I've been in the car industry for over 15 yrs and never have I seen 2 Department be so bad. Starting with their customer service and ability to acknowledge their customers while they're in the building....... As a former Fleet manager and department head I wou... read more
Frequently asked questions about Beaman CDJR
How is Beaman CDJR rated?
Beaman CDJR has a 4.2 star rating with 3,452 reviews.
When is Beaman CDJR open?
Beaman CDJR is open now. It will close at 6:00 p.m.