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Beaman Toyota
- Car Dealers
- Nashville, TN
About this business
Location details
1525 Broadway, Nashville, TN, 37203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
I went in for my normal oil change and when checking in I was informed that I was due for a 5 year/30,000 mile service. Now this is the first I am hearing of this service and Beaman had been calling and emailing me regarding the oil change being due for 1 month and never mentioned this service being required. I was railroaded into making a decision on the spot and not knowing whether this is a required maintenance told them to go ahead. My regular oil change ended up costing me over $1300.00. I believe they took advantage of... read more
I purchased a vehicle on a Saturday and it had an issue so I was asked to turn it back in the following Monday for repairs. A whole week has went by and I still dont have my vehicle. Mind you I put down a LARGE down-payment due to having bad credit. All I can get from these people is an I can understand your frustration??? Putting 6k down on a used vehicle that I've only driven for a day and not knowing when I'll be able to drive it AGAIN is definitely bad business. NEVER AGAIN!!!!
Business response:
Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers. I am sorry to hear your experience with us did not meet your expectations. We value your business and would like to thank you again for your important feedback. I will also communicate with our Used Car Manager to provide you with more information. Please feel free to call me directly at 615-324-4577 or simply reply to this email. Thank you for making us... read more
They tried to sell me a service I did not need. My usual mechanic could not find a problem with any filter.
Business response:
Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers. I am sorry to hear your experience with us did not meet your expectations. We value your business and would like the opportunity to hear about your experience regarding your services. Please feel free to call me directly at 615-324-4577 or simply reply to this email, maynard.martin@beamanauto.com Thank you for making us aware of this situation. I look ... read more
They were closed when they had told me they would be open. Drove to the dealership and they were closed!!!
Scheduled oil change and tire rotation, but ended up with $200 alignment after 2+ hours. They declined to do oil change because I hadn't driven 5k, but it had been 7 months since last service. Will not return!
Business response:
Hello, I am very sorry to hear that your experience here did not meet up to your expectations. I would like to hear back from you and discuss where we may have missed our processes to ensure your visit here was up to all of your expectations. Please feel free to email me direct at maynard.martin@beamanauto.com. Thank you again for your important feedback. Hope to hear from you soon.
Asked for oil change, tire rotation, and complementary car wash. There was no indication if any service was provided. The car was not reset as expected after an oil change. Maintenance required screen was still showing. The oil change sticker on the windshield is still the old one. No new sticker was put on. Can't tell if tires were rotated. Car wash apparently didn't happen as there was not a single drop of water on the car when I pick it up.
Business response:
Hello, I am very sorry to hear that your experience here did not meet up to your expectations. I would like to hear back from you and discuss where we may have missed our processes to ensure your visit here was up to all of your expectations. Please feel free to email me direct at maynard.martin@beamanauto.com. Thank you again for your important feedback. Hope to hear from you soon.
There was no service. Mileage to low is what I was told.
Business response:
Hello, I am very sorry to hear that your experience here did not meet up to your expectations. I would like to hear back from you and discuss where we may have missed our processes to ensure your visit here was up to all of your expectations. Please feel free to email me direct at maynard.martin@beamanauto.com. Thank you again for your important feedback. Hope to hear from you soon.
Last place I would take my vehicle if I have to
Business response:
Good morning, I am sorry to hear that you haven't received the level of service you deserve. I'd like to hear more about your experience. Please contact me directly at maynard.martin@beamanauto.com or 562-200-9010. Hope to hear from you soon.
you told me I needed 12,000 dollars in repairs. I have the car i bought from Beaman Toyota about one year. I drive maybe 60 miles a week. SO driving the miles i normally do , my car has so much expanse to fix, that I believe it was sold to me with that many problems and I had no idea you would sell me a car in such disrepair. I am very disappointed with Beaman Toyota. Charles Segal
Business response:
Hello Charles, We can certainly understand your concerns. I'd love to hear more in detail about your last Service experience. Please contact me direct at 562-200-9010 or email me at Maynard.martin@beamanauto.com Thank you,
Frequently asked questions about Beaman Toyota
How is Beaman Toyota rated?
Beaman Toyota has a 4.5 star rating with 8,930 reviews.
When is Beaman Toyota open?
Beaman Toyota is closed now. It will open at 9:00 a.m.