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1525 Broadway, Nashville, TN, 37203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
I had an appointment for 11:30am and it took about 4 hours for them to do an oil change. This should have been handled better! There is no reason to spend 4 hours for a simple service.
I brought my vehicle in for a scheduled appointment at 9am to have an oil changed and a light on the dash board checked. I went home in a shuttle and called at 2:30pm- they still had not even taken my car back to BEGIN service. The shuttle only goes until 3pm there. So I came back at 3pm and they only did the oil change real quick. They had my car for over 6 hours and couldn't do the basic checks I had scheduled my car for.
The vehicle I recently purchased with so called service warranty had to have Rotors replaced that the service director made me pay for.. The car fax I was shown during my purchase was worthless
It takes longer than expected
They tried telling me based on visual inspection that my cabin filter needs to be changed for $69. I changed it myself a month before this service for less than $10. I called them out on it and they said it probably wasn't a visual, maybe they entered the info wrong. They do good work, but I feel they also try to take advantage of people.
I don't have to write anything
Bait and switch on service. Price was quoted at time of booking, but was almost double when we checked in. Waited very long past our appointment time to find this out, and service manager was rude
I arrived 5 minutes early for my appointment and waited for 15-20 min before I was finally checked in. Later I heard someone say "here comes a big ticket" and rushed over to check in a Cadillac so I guess that explains why I sat for so long. The people who work here prioritize more expensive cars. On top of that, I have Gold warranty but was charged to get my timing belt replaced even though it is covered under warranty (according to paperwork and Toyota website).
Beware of Beaman Toyota Service! They over torqued my oil drain plug when it was last serviced for a routine oil change in January 2025. This was brought to my attention when I took it to a mechanic for a free oil change after purchasing a set of new tires in May 2025. The mechanic would not touch my car until I returned it to Beaman Toyota to correct the problem they caused with over tightening the oil plug. He believes the Beaman mechanic/tech used an impact wrench to tighten it. Next, I scheduled an appointment for Beaman... read more
Beaman Toyota has a 4.5 star rating with 8,930 reviews.
Beaman Toyota is closed now. It will open at 9:00 a.m.