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1525 Broadway, Nashville, TN, 37203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
I had agreed to a deal before taking a drive to this dealer and they did not try to change anything
I had a wonderful experience. I got what I wanted, when I wanted it. Right then! haha. The team was great, they stayed after hours, 10pm on a Saturday, and even drove the car home for me, since I didn't do a trade in.
Not happy with service agent. He was not nicely responsive.
Business response:
Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers. I am sorry to hear your experience with us did not meet your expectations. We value your business and would like to thank you again for your feedback. Please feel free to reply to my email directly- maynard.martin@beamanauto.com if you have any questions. Thank you for making us aware of this situation.
Everything was fine. I do not like them adding on an $80 shop fee. Their prices are too high. I have to get it done there because of the warranty
I paid $283 for a simple diagnostic test, even though I was paying for a maintenance package; to make matters worse, they sent me to another dealership.
i have NEVER had a positive experience with Beaman. I will never be back!!
At least they were more efficient this time, but I don't understand why I had to pay for things on a brand-new car that still fell within my two-year free maintenance. Also, they need to change settings back to how the vehicle was delivered - I still can't figure out how to get back to the dash display I prefer, and my wipers were no longer set on automatic when we were due a full week of rain. I do want my car returned to me washed next time - am unclear why that didn't automatically happen as part of my maintenance service... read more
Horrible Rip off . Went in for battery replacement under warranty and was charged over $800 when all I needed was a replacement battery under warranty . Total Rip OFF
*UPDATE* 3/13/26: Still no actual contact from Beaman other than an automated email wanting feedback on other platforms like Facebook, this review is also on there. Yesterday I had a mobile mechanic (J&B Mobile Mechanics) come out and look at my Tacoma, they showed up about two hours after I called and were in the parking lot of my job for a total of 20 minutes after a short test drive and told me everything that was wrong. Had it fixed in about 3 hours or so. Definitely recommend them and not Beaman, the pricing was also mu... read more
Beaman Toyota has a 4.5 star rating with 9,928 reviews.
Beaman Toyota is closed now. It will open at 9:00 a.m.