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Bell Collision Center
- Body Shops
- Phoenix, AZ
About this business
Welcome to our collision repair shop on Bell Road. Our full-service collision shop in Phoenix will help get your car back in pre-accident condition with everything from painting and auto body work services to structural repairs and more. Visit Bell Collision Center online or in person to get assistance today.
Location details
16809 N. 7th Ave., Phoenix, AZ, 85023, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
2.5 Star : Likely to Recommend The lack of communication is the problem with this shop. 3.5 Star : Repair Quality The actual bony work is great. wever, my experience on the communication was somewhat difficult than what I have expected. 2.5 Star : Customer Service There were no return calls first two days to talk with my representative after leave several messages.
2.5 Star : Likely to Recommend 2.5 Star : Repair Quality The fact that it took almost two weeks and the panel wasn’t even replaced is very disappointing. 4 Star : Customer Service No updates or responses to messages until job was completed. 5 Star : Returned Clean
0.5 Star : Likely to Recommend 3.5 Star : Repair Quality 3 Star : Customer Service 2.5 Star : Returned Clean
2 Star : Likely to Recommend Not very likely after this experience. 4 Star : Repair Quality I've worked with Bell Collision in the past and did not have any issues. This time, i received my car back with some sort of glue underneath the doors that does not come off easily. One of my tail lights has a paint marks from the paint job as well. 4 Star : Customer Service Communication was not the greatest.
0 Star : My Experience Waited over a month for the car... and it was just scratches on the rims that needed repair. Never received updates or how much repairs would cost. When we went to pick up the car the rep didn't even come to greet us because he was too busy. Worst service overall !
0.5 Star : Likely to Recommend 4.5 Star : Repair Quality The work done was good 0.5 Star : Customer Service Multiple things. I understand being short-handed, but the lack of communication and not following through with what was discussed is very disappointing
2 Star : Likely to Recommend 4 Star : Repair Quality 3.5 Star : Customer Service
0 Star : My Experience If you ever return my calls you would know my reason for disatisfaction 0.5 Star : Likely to Recommend 3.5 Star : Repair Quality Left the sensor for the passenger door lock disconnected. When they wouldn't return my phone calls I had to take it to Peoria Subaru to repair 0.5 Star : Customer Service Very unprofessional. They were suppose to contact Enterprise Rental to pick me up when I dropped off my vehicle. I waited 45 minutes before finding out they never called. Also rude to customer on the phone
0.5 Star : Likely to Recommend 4.5 Star : Repair Quality 1 Star : Customer Service Poor customer service with the exception of the receptionists. 4.5 Star : Returned Clean
Frequently asked questions about Bell Collision Center
How is Bell Collision Center rated?
Bell Collision Center has a 4.8 star rating with 7,239 reviews.
When is Bell Collision Center open?
Bell Collision Center is closed now. It will open tomorrow at 8:00 a.m.