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Bell Westford is a brand new luxury apartment community now leasing in the charming town of Westford. Perfectly situated along I-495, with easy access to Boston and major employment bases.
1 Tech Valley Drive, Westford, MA, 01886, United States
Get directionsWeekday | Schedule | Status |
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Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 10:00 a.m. to 5:00 p.m. | |
Sun | 1:00 p.m. to 5:00 p.m. |
This place looked nice on the tour, but living here has been a different story. It’s a “luxury apartment complex,” but the carpet started peeling off the floor after moving in and we’ve had mold growing on the base of the windows due to drafts and shoddy construction. The mailroom is literally just large piles of boxes that you have to sift through to find your package. They have closed the pool for long periods of time and the elevator keeps breaking down. When it snows in the winter, they tow your car and add the towing bi... read more
Business response:
Ned, we’re grateful to you for letting us know about your negative experience. We apologize that your experience did not match your expectations and are always looking to improve. For any issues in your apartment, please let us know or enter a service request so we can have our maintenance team address the issues for you. We do our best to keep the mailroom organized, but with multiple deliveries throughout the day it can at times be challenging to keep up. For snow, while we try to avoid towing any vehicles it is sometime... read more
The team at Bell Westford have been so supportive. I have been here about 3 years and have had support from them thru Covid, Surgeries and mobility issues and they have even brought groceries that were dropped off for me during an illness to the outside of my door. They have more important things to do to Manage this place but they find time to help people out. Thank you Bell Westford and a huge thanks to Katie and the rest of the team!!!
Business response:
Hi Deb! Thank you so much for the great review! We love hearing feedback from our residents!
We are new renters at Bell Westford, and so far we are very pleased. The management and leasing team have been great. I'm impressed with how quickly everyone responds to emails. We have had one maintenance issue, and the response was quick and solved the problem. Our building is quiet and well maintained.
Business response:
Hi, Sue! We are thrilled to hear you are enjoying your experience at Bell Westford Apartments. Thank you for sharing your kind words with us.
I never received my deposit back after moving out and I was also charged an extra month of rent after moving out and till this day a year later the collectors for the money contact me every day harassing my phone Bell Westford fraud money hungry angry environment
Business response:
Hi Melissa! If you would like to contact us regarding the condition of your unit after you left, we'd be happy to discuss. We can be reached at 978-355-1119 or westford@bellpartnersinc.com. Please let us know what questions you have!
Joe A from maintenance did a spectacular job taking care of issues at our apartment. He was punctual, neat and took great care to make things right.
Business response:
Hi, Boltond@comcast.net! Thank you for the kind review. We’re so happy to hear you had a positive experience Bell Westford Apartments.
Bell Westford is a great residence! The grounds and amenities are fantastic. The staff are very attentive. The maintenance team is very professional and prompt. I can’t wait for the pools to open! Thank you Tony Wallace
Business response:
Thank you for leaving your feedback for Bell Westford! We are so happy you are experiencing an A+ living experience with us. We love hearing from our residents so that we can ensure we are providing the best possible living experience for everyone. Please don't hesitate to reach out if there is anything else we can help you with!
Hello! My name is Helene. I have lived at Bell Westford for 6 months now and I could not be happier. The Team here is incredible. Amazingly friendly too! It is so apparent that they love their jobs because of the way they embrace their tenants. I have spoken to Patrick many times and not only does he hear what you have to say...he acts on it. This is also true of Katie. She is a sweetheart. Renee who has left ...the same. She will be missed. The maintenance crew is so quick to respond and I want to mention that Thomas... read more
Business response:
Hi, Helene! Thank you for the kind review. We’re so happy to hear you had a positive experience Bell Westford Apartments.
I have lived here since the New Year and am very happy with my new apartment, my experience with management, and especially with Katie in leasing and Joe & Tom who are our maintenance team. I feel safe, cared for, and that I am living in incredibly comfortable style with great amenities. I also want to add that there are always downsides to both apartment living and global pandemics (!), and this management team took over the property in a very sudden manner (which of course was in no way within their control) during a ti... read more
Business response:
Thank you for leaving your feedback for Bell Westford Apartments. We are so happy you are experiencing an A+ living experience with us. We love hearing from our residents so that we can ensure we are providing the best possible living experience for everyone. Please don't hesitate to reach out if there is anything else we can help you with! – Bell Westford I_p2069 Team
First off, none of these cookie cutter apartments should be ranked five stars. I have lived at Hanover (now Bell) for about 16 months and would say it is a decent complex. Pro: The Dog policy is good and even great if you have a huge dog or misunderstood breed. Con: Dog policy. Not the best policy though if you have young kids or owners that cannot handle their dogs. That is not necessarily on management, that is on the residents. Pro: Nice amenities and newer property. Con: "Mis" ManagementI have found most property manag... read more
Business response:
Hello, Joseph Young. We understand your disappointment. Thank you for bringing this to our attention, we are looking to quickly resolve this issue.
Bell Westford Apartments has a 4.4 star rating with 295 reviews.
Bell Westford Apartments is closed now. It will open on Sunday at 1:00 p.m.
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