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We are proud to be your local Ford dealer and meet your service, new car sales and used car sales needs!
834 E Main St, Salem, VA, 24153, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 8:00 p.m. | |
Tue | 8:30 a.m. to 8:00 p.m. | |
Wed | 8:30 a.m. to 8:00 p.m. | |
Thu | 8:30 a.m. to 8:00 p.m. | |
Fri | 8:30 a.m. to 8:00 p.m. | |
Sat | 8:30 a.m. to 6:00 p.m. | |
Sun | Closed |
I highly recommend Berglund Ford Mazda as they exceeded all of our expectations. Great staff, especially Matt. Very satisfied & enjoying the new purchase of a Ford Truck.
Great place to buy a car! Friendly and knowledgeable sales staff that put you at ease while purchasing a car.
Forgot my appt was scheduled when I showed up, never called me to reschedule. Then service manager never returned my phone call. Probably the worst customer service I’ve ever received.
An employee in the service department damaged my truck. Now the service department won't answer the phone or respond to emails. I've been trying for three days.
When your standing by the service bay and you hear several of the mechanics asking who change the oil and they go back and forth on it that’s a problem. When you get there before 8:30 and they put your truck in and it’s now 10:12 and I still have no keys to get going, that’s a problem. I’ll never do this again.
I called back at the end of March to schedule an appointment. They stated they were backed up so I set the appointment for a month out. When that day came, I called to verify and was told that nothing had changed and that they were still backed up, so, I waited another week and left my truck on a Monday morning. The truck was making the normal tick from the cam problem that all of the vehicles with the 5.4 Triton engine have and had a miss when I would pull my trailer. All I needed was the cam issue fixed. After 2 weeks of ... read more
Berglund Ford has a 4 star rating with 335 reviews.
Berglund Ford is open now. It will close at 8:00 p.m.