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Berglund Ford
- Car Dealers
- Salem, VA
About this business
We are proud to be your local Ford dealer and meet your service, new car sales and used car sales needs!
Location details
834 E Main St, Salem, VA, 24153, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
Their after sale service is AWFUL. We have been trying to work with them to do ONE thing since the beginning of June. And despite assurances, this issue has still not resolved. I’m very disappointed in what I originally thought was a good company. I do not recommend going here at all.
I am COMPLETELY disgusted by this dealership. I bought a 2019 Ford Fusion from them not a MONTH ago. I've put less than 1000 miles on the car. A week after I got the car, the ford app let me know there was a recall on the powertrain control module. So I took it back and had the control module reprogrammed. Afterwards, more and more problems have started to arise including ones that could potentially kill me while driving this car. I took it back to service it one more time and they said there was nothing wrong with the car e... read more
Worst customer service I've ever had, I recommend Haley Ford bu far.
We purchased a new 2017 Ford Flex from this dealer who cannot resolve the issue with the flex they are telling us that we just need to drive the vehicle that they have no fix for the problem I would never recommend anyone to ever purchase anything from just dealership
The service, or lack there of, from Berglund Ford has been unparalleled by any I have experienced in my life. These harsh, yet deserved and earned words start not only at making the actual appointment, but encompass the workmanship and failure to adequately and safely complete a warranty repair. I have purchased 2 brand new vehicles from Berglund Ford, both are paid in full. I have worked in customer service and understand how to treat people, and how people expect to be treated. Berglund has failed at this on multiple o... read more
I bought my car, a 2014 Focus, at Berglund Salem from John Templeton last year, in 2015. I liked dealing with John, he did a great job, and routinely follows up with me. My experience today was.....less than fantastic. I had good dealings with Nikolas Tipton, a salesman, when I was inquiring about a Ford Ranger truck. I made it very clear that I was only interested in a possible test drive and maybe getting a quote on possible payments. I liked the truck. I did NOT like dealing with another salesman, I believe one of the sal... read more
Frequently asked questions about Berglund Ford
How is Berglund Ford rated?
Berglund Ford has a 4 star rating with 335 reviews.
When is Berglund Ford open?
Berglund Ford is open now. It will close at 8:00 p.m.