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Berlin City Toyota of Portland

4.9

About this business

Come on make it Easy on yourself at Berlin City Toyota of Portland What's the Easy way? Its a philosophy of doing business that finds a way to satisfy each and every customer. Its a way of making a connection to the community by saying "we're all neighbors and we're here to make life easier." Easy includes Pre-Discounted Pricing based on market value of similar vehicles, Door to Door - your vehicle delivered to you within 24 hours, No questions return if your not satisfied within 4 days or 200 miles, Pre-Owned Protection -... read more

Location details

191 Riverside Street, Portland, ME, 04103, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
4.93,651 reviews
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Steve's profile image
9 years ago

"New Vehicle purchase " I have purchase several vehicles from Berlin City Portland, My first experience was with Mark Axleson after I had some bad experiences with a local dealer which I had been a loyal customer for 25 years. Mark and his staff was so helpful and at any time there was a problem Mark took command and solve the issue right away. So my loyalty goes to the dealership that respects all their customer needs from the service department Corey Smith and all that are involve with the service department. Today I purch... read more

Hugh Mason's profile image
Hugh Mason 
9 years ago

"Excellent guidance, zero pressure" I went to Berlin City unsure of what I wanted to buy. Bryce helped guide me through the decision making process and find a vehicle that fit all my needs at a price that was in my range. Purchased a RAV 4 that I absolutely love! No pressure and no price games. 

KG's profile image
9 years ago

"2105 Toyota 4Runner " Brady was excellent, Everyone was professional and easy to deal with. My only complaint is that I dislike how much they push the extended warranties on you at the end. I understand there are probably some type of kick back in it for the salesperson, but when the customer says no 3 times, it means no. 

sspescha's profile image
9 years ago

"Christmas Gift" Took my car for a service and drove away with a new Tundra for my husband for Christmas. Brady is a terrific salesman and was very helpful and professional. Brady and Cliff get 5 stars for friendliness....only reason I gave three stars was because one of the finance guys who crunched the numbers was really unfriendly and grumpy. Overall got 4 starts because there was a glitch a couple of days later and the sales manager was pretty rude and obnoxious. With the exception of those two folks, I highly recommend ... read more

Gary Bergeron JR's profile image
Gary Bergeron JR 
9 years ago

"2015 Toyota Corolla - Greg West" My experience with Berlin City Toyota has been amazing. I decided to give TrueCar a try and Greg West was one of the many sales associates from multiple dealers who reached out to me. From the start Greg stood out from the pack. Greg went out of his way to answer all of my questions and to also make sure I got exactly what I was looking for in a vehicle. When I went to the dealership to test drive some cars the no pressure atmosphere was refreshing. I arrived a little early for my appointmen... read more

jcc13's profile image
10 years ago

"Excellent Customer Service" Buying a car is a bit of an adventure. After narrowing my search down to a short list I took the plunge and emailed Berlin City Toyota of Portland. Gregg West responded to my inquiry and listened to what was important to me. When my husband and I arrived we pulled up to "my" car with a big "reserved for the..." on it. It was the perfect car. Throughout the sales process Gregg was professional and friendly. I don't know if I got a good deal or not but it was within the price range that was availab... read more

pamdodd's profile image
10 years ago

"Brady greeted my friend and I the moment we walked into..." Brady greeted my friend and I the moment we walked into the dealership. He was friendly, respectful, and made me feel comfortable by not only guiding me through the purchase process, but making me feel that i was making the right choice and that he was there to help in any way possible. Everyone I met was helpful and friendly, from manager Ryan Goodwin to Cliff from the finance dept. I would definately refer business to Brady and Berlin City. 

collins24's profile image
collins24 
10 years ago

"My experience was fantastic from start to finish! My..." My experience was fantastic from start to finish! My salesman, Greg West, did everything possible to make my purchase of Toyota Tundra smooth and hassle free! I will definitely recommend this dealership to anyone I know in the market for a Toyota. 

dewnut's profile image
10 years ago

"Working with the team at Berlin City Toyota was great! ..." Working with the team at Berlin City Toyota was great! From my salesperson, Harold, who was absolutely top-notch, going out of his way to please me, to the Sales Manager, Mark and the General Manager Eric, everyone did an amazing job representing the company's new motto: "easy." They worked hard to make me happy, and provided superb customer service! They do care about the customer and work hard to provide a positive, friendly experience. I am very happy with my pu... read more

Frequently asked questions about Berlin City Toyota of Portland

How is Berlin City Toyota of Portland rated?

Berlin City Toyota of Portland has a 4.9 star rating with 3,651 reviews. 

When is Berlin City Toyota of Portland open?

Berlin City Toyota of Portland is closed now. It will open tomorrow at 9:00 a.m.