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Betten Muskegon Chevrolet GMC Cadillac Buick
- Car Dealers
- Muskegon, MI
About this business
At the Betten Auto Group in Muskegon, MI, we pride ourselves on creating a culture that not only aims for excellence but thrives on it. Our goal is to deliver outstanding service and sales experiences every single day. Together, as a team, we have the power to transform a simple transaction into a memorable journey for our customers. Our staff are more than just employees; they are ambassadors of our customers. By sharing their experiences and expertise, they help bridge the gap between us and the community at large. It’s t... read more
Location details
2474 Henry Street, Muskegon, MI, 49441, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
1 Star : Likely to Recommend 0.5 Star : Repair Quality Missed indentation Returned for redoing 3.5 Star : Customer Service Friendly. No hassle about reinspection
0.5 Star : Likely to Recommend 1 Star : Repair Quality My truck was in the shop for 10 weeks. Each time I called for an update the receptionist were rude and unapologetic. Paul was helpful and professional but the rest of the experience was terrible. I’ve been reaching out service for over a week to look at my truck again and have left 3 voicemails without a callback or appointment. It’s having issues getting to operating temp and transmission issues please have service contact me. 2.5 Star : Customer Service 10 for Paul, 1 ... read more
2.5 Star : Likely to Recommend It will depend on how this repair is finally completed. 2.5 Star : Repair Quality Still waiting on the repairs to be completed so I don’t feel like I can answer this question well. 3.5 Star : Customer Service After I brought my car in for an estimate and came back for my appointment there didn’t seem to be a record of me having come in previously. Also, this led to the part that was ordered to arrive late and was broken when it arrived. Hence, why I am still waiting for the repairs to be comple... read more
0.5 Star : Likely to Recommend They did damage a denied doing when I know the damage was not there when I dropped it off. 1.5 Star : Repair Quality They hit my left rear tail light assembly with a buffer and let the big marking it. We will see what happens when I go back to him with it if they fix it or not, that’s going to decide what kind of score I gave. 0.5 Star : Customer Service They hit my left rear tail light assembly with a buffer and left a big gouge in it. They better replace it if they do, I’ll give them a better... read more
2.5 Star : Likely to Recommend No comment at this time. Bodyshop manager has been very helpful. 2.5 Star : Repair Quality My repair is not completed. Which is the reason I've not responded. 2.5 Star : Customer Service When my repair is complete I will respond.
3.5 Star : Likely to Recommend The repair was done very well, and my vehicle looks great! Communication and timeliness can be improved 5 Star : Repair Quality Looks brand new! Was so happy the inside of my vehicle was cleaned as well, it was a welcome surprise! 2.5 Star : Customer Service I was informed my vehicle should be done on a Friday, and no one called me to let me know there would be a delay. I had to call myself to inquire. They then told me it would be done on Monday and again it was not ready and I had to call to ... read more
2.5 Star : Likely to Recommend 4 Star : Repair Quality Communication was okay. There was still glass on my floorboards, passenger seat, and dashboard when I got my car back. Overall they did a pretty good job. I was very happy to get my car back. 4 Star : Customer Service 0 Star : Returned Clean
2.5 Star : Likely to Recommend 4 Star : Repair Quality 4 Star : Customer Service 5 Star : Returned Clean
2 Star : Likely to Recommend 1.5 Star : Repair Quality Painted the box on my truck but not the tailgate also one of the scratches that was supposed to be fixed was just painted over and never sanded.. So it’s fresh paint over a big scratch 3.5 Star : Customer Service 5 Star : Returned Clean
Frequently asked questions about Betten Muskegon Chevrolet GMC Cadillac Buick
How is Betten Muskegon Chevrolet GMC Cadillac Buick rated?
Betten Muskegon Chevrolet GMC Cadillac Buick has a 4.4 star rating with 3,272 reviews.
When is Betten Muskegon Chevrolet GMC Cadillac Buick open?
Betten Muskegon Chevrolet GMC Cadillac Buick is closed now. It will open on Monday at 9:00 a.m.