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Betten Muskegon Chevrolet GMC Cadillac Buick
- Car Dealers
- Muskegon, MI
About this business
At the Betten Auto Group in Muskegon, MI, we pride ourselves on creating a culture that not only aims for excellence but thrives on it. Our goal is to deliver outstanding service and sales experiences every single day. Together, as a team, we have the power to transform a simple transaction into a memorable journey for our customers. Our staff are more than just employees; they are ambassadors of our customers. By sharing their experiences and expertise, they help bridge the gap between us and the community at large. It’s t... read more
Location details
2474 Henry Street, Muskegon, MI, 49441, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
0.5 Star : Likely to Recommend I do not plan on coming back for any type of service. 0.5 Star : Repair Quality Anything that could go wrong, went wrong and no apologies for anyone, it’s like they are used to disappointing people. 4 Star : Customer Service The ladies in the office where very nice and professional. Though if you’re going to tell someone it should be a certain day to get your vehicle back, a phone call would be nice if it’s not going to happen 5 Star : Returned Clean
0.5 Star : Likely to Recommend 2.5 Star : Repair Quality The headlight that was replaced was foggy and there was fluids leaking from vehicle. Had to bring the car back to have it looked at and the headlight buffed out. 0.5 Star : Customer Service Very poor communication. Was never updated on delays. When there were issues the ladies that answer the phone were rude. I was told by the manager that he would not order the other 3 tires for my AWD vehicle without my husbands permission even though the insurance claim was under my... read more
0.5 Star : Likely to Recommend It wasn't repaired 0.5 Star : Repair Quality It wasn't repaired 0.5 Star : Customer Service It wasn't repaired 0 Star : Returned Clean
0.5 Star : Likely to Recommend 2.5 Star : Repair Quality We asked to have the windshield replaced and they did not do it. They told us they were sending the truck to the service department but service didn’t get the truck keys until 3 workdays later. The service department did an alignment without getting the go ahead from us. We were told they would call us and tell us what was wrong, they did not, they just fixed it and called to tell us the price. 3 Star : Customer Service They were fine on the phone but did not follow th... read more
2.5 Star : Likely to Recommend 4.5 Star : Repair Quality 1.5 Star : Customer Service Didn’t have any 5 Star : Returned Clean
2.5 Star : Likely to Recommend 3.5 Star : Repair Quality 3.5 Star : Customer Service 5 Star : Returned Clean
2 Star : Likely to Recommend 3.5 Star : Repair Quality I seen a cap or something that was hanging down I told the rep and he said they don’t know what happened but the other one is broken off as if I was trying to say that it happened there when in fact I don’t know when did it happened but all I know is one is there and one isn’t and I don’t know what happened to it either side but all I know is my car was driving excellent before the accident and now there’s a difference 3 Star : Customer Service They think everyone is try... read more
0.5 Star : Likely to Recommend 0.5 Star : Repair Quality Broke key and did sumthing to my steering wheel had to get truck towed 10 mins after leaving shop 0.5 Star : Customer Service 0 Star : Returned Clean
0.5 Star : Likely to Recommend 0.5 Star : Repair Quality Still evidence of damage and there were bubbles in the paint job and a crack in the paint plus scratches 3 Star : Customer Service People were nice and friendly, but the job was what mattered most 5 Star : Returned Clean
Frequently asked questions about Betten Muskegon Chevrolet GMC Cadillac Buick
How is Betten Muskegon Chevrolet GMC Cadillac Buick rated?
Betten Muskegon Chevrolet GMC Cadillac Buick has a 4.4 star rating with 3,272 reviews.
When is Betten Muskegon Chevrolet GMC Cadillac Buick open?
Betten Muskegon Chevrolet GMC Cadillac Buick is closed now. It will open on Monday at 9:00 a.m.