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1119 W Broad St, Falls Church, VA, 22046, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 7:00 p.m. | |
Tue | 9:00 a.m. to 7:00 p.m. | |
Wed | 9:00 a.m. to 7:00 p.m. | |
Thu | 9:00 a.m. to 7:00 p.m. | |
Fri | 9:00 a.m. to 7:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | Closed |
Customer Service - Class Act From easy scheduling to personal greeting and review, coupled with diagnosis and service with conclusion, smooth all along the way. Personal. Professional. Dependable. Thanks, Will.
Long distance but that went well! I purchased a beautiful xc90 here and Nam Cho was wonderful. He was much more delightful and helpful than most car salesman. They picked me up from the airport, had my car clean and ready and all of the paper work ready to be signed upon my arrival. I was in and out in less than an hour and I’m in love with my new car! The sales team came over to say hello and introduce themselves as well. Basir did my financing and he was extremely impatient and rude and seemed to be having a bad day. I won... read more
Very Professional ! At our appointment (after buying a VOLVO CX60) be advised - Phi Truong + Debbie Stack were true professionals, competently getting our car done very quickly. Great !
The Embodiment of Customer Service!! I would like to thank my service advisor Jeff for his outstanding customer service!!! It is the benchmark to what others should be measured! He epitomize what customer service should be! … the degree of customer service we (as a customer) have come to look for; and what we thought was lost! I was not disappointed! Again THANK YOU !!
Very Satisfied Customer I always get great service when I bring in my Volvo for service--consistently over last five years. I get great advice about preventing problems down the road and I always take it! Of course, my service advisor, Will, is a key reason I love the service! He is always helpful and patient!
Great service. Committed associates. A well known national oil change chain destroyed my engine with a faulty "fuel induction". Sherwin at Don Beyer Volvo did a great job of making sure that the new engine was working properly as well as investigating and fixing any other damage that had been done to the vehicle as a result of the induction. He also fought hard for me with the company's insurance company to get them to pay for the repair (which was over $14,000) and kept me updated on the progress of the repair and the insur... read more
Dependable Service Will and the rest of the Service Department have consistently been terrific. Over the last seven years they have kept my Volvo going in top condition.
Great customer service We ordered a XC90 and interacted with Yousef. He was very patient while we did our research and helped us through our decision making process. He gave us a very competitive offer and we felt he was always very honest with us. We will happily buy from him again.
Spur of the Moment. Service Took me in on a spur of the moment oil change and heater check.. Excellent service provided. Professional support by all representatives. and my Technician, Will Hurtt. Strongly recommend that heater check go beyond turning on the heater fan and turning up the heater controls to gauge heater performance.
Business response:
Dear wvcoley, Thank you for the feedback. Glad Will was able to get your Volvo checked out. Please let us know if there's still a concern with your heater. All the best, Jon Holl, General Manager jholl@beyerauto.com 703-663-2611
Beyer Volvo Cars Falls Church has a 4.5 star rating with 1,765 reviews.
Beyer Volvo Cars Falls Church is open now. It will close at 7:00 p.m.