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Beyond Curb Appeal
- Irrigation
- Austin, TX
About this business
Location details
15207 Nightingale Lane, Austin, TX, 78734, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Scam alert — be very careful! We requested a quote for a simple repair, but instead this company charged us for “diagnostics” we never agreed to, spent hours digging, and then left the work completely unfinished. Nothing was repaired, and we were left with holes and problems still unresolved. When we raised concerns, the response was rude, dismissive, and full of excuses rather than accountability. Comparing their work with licensed professionals we later hired, it became clear they overcharge, mislead customers, and leave j... read more
Billing was outrageous. Charged me $85 an hr for him to stand around and watch his assistant at $40 an hr. Would not show certificate of insurance which he clearly told me to watch out for uninsured people on this site. Not trustworthy…over charged my estimate was $150 and he gave me no indication how high it was going. i wanted to pay him before he left, he refused, said i’ll send you invoice after i get back to office??? Seemed odd…finally sent. $440. Still has sent No Proof of Insurance.
Managed to get our outdoor lighting fixed, which was awesome, but they spent most of two separate visits marking sprinklers that needed adjustment, showed me why, but then kept missing appointments and had huge gaps in communication. At this point I’ve paid a bunch of money to tell me my sprinklers needed adjustment, putting flags all over my lawn, and well…that is about it. If you have a simple job they can knock out in one visit, I’d recommend them because they seemed to know their stuff and do good work, but if they have ... read more
The absolute most incompetent person you could ever hire. You have to pay daily. They sit around smoking and staring off into nowhere. They cut my sprinkler cables and now I have to pay $400 to repair them. Could not follow or understand simple instructions. Buyer beware.
Bit more expensive for the work
Business response:
Thank you for the review. Anuj. It was a pleasure to serve your needs. Unfortunately, irrigation repair can be costly sometimes. I see that your invoice was under $150. I don't know if you're aware that I'm more affordable than any other licensed Landscape Irrigators in Austin. Most of them charge $150 per hour and don't bring an assistant to get twice as much done per hour of labor, like I do. I feel great about only charging $85 per hour for technical expertise and only $30 for my assistant. If you have seen a cheaper rate... read more
Needs to be upfront on first visit if he thinks he will be able to repair. Paid him $500 for no resolution. Had to hire someone else to repair and was completed in an hour. Definitely would never refer him to anyone else.
Business response:
Dear Pam, Thank you for taking the time to provide your feedback regarding our recent service at your property. We understand your concerns and disappointment with the time it took for us to address the issue with your irrigation system, and we appreciate the opportunity to explain the complexity of the situation further. Irrigation systems are intricate, and one of the most challenging issues to diagnose and repair is a short in the wiring, especially when it's buried underground. Such shorts can take hours to locate and of... read more
I'm impressed with the lack of professionalism of this company. This is the text I got talking about competition: " A word of warning... Be cautious in hiring someone else. Most people working on irrigation aren't properly trained or licensed. I am quite efficient with my time and know how to figure out the most challenging issues. I also help save my clients' money by having an assistant help me get more done in less time. This is optional, but it means you'll spend less money on technician labor." Will not hire someone who... read more
Business response:
Receiving your feedback has been a significant concern for me, and I am earnestly committed to addressing any issues to ensure your complete satisfaction. Thank you for taking the time to consider my message. Your feedback is invaluable to me, and I am here to listen and learn from this experience. Warm regards, Adam This is the message I sent you. it is accurate and to the point because I only allowed so many text characters. Any input you have to offer on changes I might consider would be greatly appreciated. -------------... read more
😳😳
Rescheduled and then no-show! Called later , but I hired someone else by then.
Business response:
hi Victoria. I'm sorry I let you down. is there anything I can do to get a different review. this will effect my ratings very poorly. As you can see from my ratings, I have done quite well at keeping my customers happy. I had spinal surgery a month ago and this was my first week back in the saddle. The pain meds have deeply effected my focus and I dropped the ball on helping you. Please let me know what I can do to help change the low rating you gave me. 😪
Frequently asked questions about Beyond Curb Appeal
How is Beyond Curb Appeal rated?
Beyond Curb Appeal has a 4.7 star rating with 207 reviews.
When is Beyond Curb Appeal open?
Beyond Curb Appeal is open now. It will close at 5:00 p.m.