Big Boy

Preston G. 

on Yelp

3 years ago

Really wish servers would explain up charge from fries to onion rings incl cost. Was taken aback when $2.99 x2 was added especially for the small portions. It came across in discussion"onion rings were one of my choices" in addition to fries. (No mention of up charge " Also don't like tip options at register. Also think $2.69 for a cup of hot tea is "steep". 

Jerry F. 

on Yelp

3 years ago

I didn't even realize that Big Boys was open by the number of cars in their parking lot, but I drove in to look and it looked like they were open, so I went in. They need a big OPEN sign or something that lights up to let people know they are now open. somi went in and ordered Chili with fresh cut onions and shredded cheese. I also ordered. Big Boy sandwich and fries. it was a long wait and everything came at once. I would have liked to have my soup first, but no big deal. When I got my meal, the Chili only filled th... read more

Carrie T. 

on Yelp

4 years ago

My parents always love to eat at Big Boy when I come to visit. I have to say that it's definitely gone down hill in regards to service and quality. The food sat in the window for a really long time, even though the server saw it and walked past it several times. It all came out cold and the fries were super soggy. My dad's order didn't come out right. We were never asked if we wanted refills. And... I'm pretty sure our server was on drugs. 

Jason L. 

on Yelp

4 years ago

If it were possible to give negative stars I'd go around a -4 to -6 out of a -10/+10 score.... HORRID, to the point I didn't eat anything, French toast literally was soggy egg bread, there was nothing toasted about it. I should have know it was a bad Restaurant Decision by the looks of the very Un- energetic servers dressed in their dirty clothes from yesterday's shift, HORRIBLE SERVICE HORRIFIC FOOD... a definite regret which will never happen again. Save yourself the frustration and go to a different local restaurant. 

Steven K. 

on Yelp

5 years ago

A couple years ago, we stopped eating at any Big Boys, because of poor service and a lot of menu items not available. Fast forward to today, we have been coming back the last few weeks and waa la, they are out of 2 dinner menu items. A. Why cant the management get their ordering together B. Why cant the cooks tell the waitresses, so they can tell the customer ? I gave it a 2 star, because the waitress was wonderful. If there is someplace else open, go there. 

Carol L. 

on Yelp

5 years ago

Seats not cleaned - very sticky - so my slacks and hands were very dirty - ordered a salad and chicken tenders - salad only had tomatoes- no onions - tenders never arrived.... 

Steph S. 

on Yelp

5 years ago

My food was basically frozen, I had French toast with cinnamon apples and I could hardly bite into the apple. We had to ask other servers to refill our drinks because we couldn't find ours. We had to ask for silverware and get our own ketchup, they gave us an empty bottle of hot sauce. Overall the worst dining experience I've had. Will definitely not be going back. 

Doris K. 

on Yelp

6 years ago

Cedar Springs BB. Was there today and never again. Waitress was awful and they weren't busy at all. When mother in law sent her food back for being under cooked the assistant manager said, " in my opinion the food is cooked thourghly.". What happened to serving the customer? Mother in law ended up with pie that I can say they didn't charge her for but she would of rather had what she ordered cooked to her liking. Won't be going back. 

Stef S. 

on Yelp

6 years ago

Horrible experience! Paid $10 for two small strips of fish and chips and no cole slaw. My dad got a slim Jim sandwich (no fries) for $7 that looked like it was made on the heels of a bread loaf. The iced tea tasted like water. The salad bar was barely stocked. The restaurant was not clean. And how does Big Boy run out of hot fudge cakes???