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Big Boy
- Restaurants
- Muskegon, MI
About this business
Since 1936, Big Boy Restaurants has been serving generations of guests with timeless American comfort food and a warm, welcoming atmosphere. Home of the original Big Boy burger, our menu features something for everyone: hearty homestyle breakfasts, delicious burgers and sandwiches, fresh salads, classic dinner plates, and irresistible desserts like our hot fudge ice cream cake and signature pies. And don’t forget the milkshakes - thick, creamy, and absolutely unforgettable. They’re the perfect treat to top off any meal. Bi... read more
Location details
1720 E Sternberg Rd, Muskegon, MI, 49444, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
I try not to give bad reviews unless I have spoken with .. in this case the manager in charge…. Siblings had a great lunch planned… to remember their mom’s love for hot fudge cake… Would never return to this location. Our waitress (not needing to write down multiple orders from our party of 7) I did ask her… She forgot not only half of our lunch orders, but also our dessert orders as well.. Then got an attitude… bad. We had planned to go to our Moms favorite place. It was a reunion of her kids on what would have been her bir... read more
The food quality and service is great. No complaints and will definitely be back. The landscape outside definitely needs attention, a lot of weeds/beds not attended to, unkept. Not a good first impression. The interior, however, is clean. More of an open industrial feel. Personal opinion, not a fan of TVs in a family restaurant. They were on but couldn't hear them, and no music playing either.
It all sucked- stopped in at 8pm, they close at 9. All the chairs were on the tables, we ordered within 5 minutes and the food was to us within 5 minutes. The food was tasteless and the burger was partially raw. The fries must have been leftovers from earlier in the evening because they were all crispy and dark, but hot.. we ordered the hot fudge ice cream cake that I had been craving. It consisted of a tablespoon of ice cream and pieces of cake thrown in, next to no fudge , and half a can of spray cool-whip with no cherry o... read more
We went for a quick dinner. Place was empty. Waiter was training and admitted that he had never eaten anything at Big Boy so couldn't speak on or recommend anything. He took our order...then 5 minutes later came back to take it again because he couldn't read what he wrote the first time. He returned to the table about 15 minutes later to say that they didn't have any hotcakes but could sub for waffle or muffin. Five minutes later he brought my food. Another 5 minutes later he brought 1 waffle (dry) no butter and no syrup. Fe... read more
we came in yesterday, they didn't seem to have enough staff in for the day. The poor guy helping our table of 12 was running his butt off to help & you could tell he was stressed & wasn’t getting proper help from other staff with our table. 2 people didn't even get served their meals as if the chefs had quit mid rush. as customers were paying & coming out of the restaurant you could tell they were p!ssed. To improve this place, i would say retrain staff & hire more people!
Frequently asked questions about Big Boy
How is Big Boy rated?
Big Boy has a 3.7 star rating with 542 reviews.
When is Big Boy open?
Big Boy is closed now. It will open at 8:00 a.m.