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Big Boy

3.7

About this business

Location details

1720 E Sternberg Rd, Muskegon, MI, 49444, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 8:00 p.m.
Tue08:00 a.m. to 8:00 p.m.
Wed08:00 a.m. to 8:00 p.m.
Thu08:00 a.m. to 8:00 p.m.
Fri08:00 a.m. to 8:00 p.m.
Sat08:00 a.m. to 8:00 p.m.
Sun08:00 a.m. to 8:00 p.m.
3.7584 reviews
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Dee K.'s profile image
Dee K. 
rating
5 months ago

Our food was COLD after waiting 25 minutes or more for it to arrive to our table! I would understand if the place was packed- but only 4 other tables (4 or less people) in the whole restaurant! Not impressed - Unsweet ice tea was good, but we were not offered a refill- 

John B.'s profile image
John B. 
rating
8 months ago

Food was cold. Not some of it. All of it. Sent it back just to have them warm it up.thw cook. Slash manger. Was pissed. So I told them I don't want it. So for one cup of coffee and two meals. It wAs $49 . Pretty high for cold food and a bad cook. The waiter was a young boy. Very nice kid. I do not recommend eating here at all. 

Suzanne B.'s profile image
Suzanne B. 
rating
9 months ago

Have visited this place two times and each time the service was okay but the food left something to be desired! Each visit I found hair in my food! Not mine! When mentioned to staff they asked if I wanted something else and I declined! Wasn't sure what I'd get! Won't return! 

Joe C.'s profile image
Joe C. 
rating
a year ago

Okay service. The pancakes and french toast were only warm. We asked for butter, which was forgotten by the server......finally went to the counter to get it. It's understandable why they were not busy. 

Sharon W.'s profile image
Sharon W. 
rating
3 years ago

Boy what a disappointment this was. We ordered a bowl of chili. The bowl was half full and there was no liquid in it. You couldn't even mix crackers in it. It was room temperature. Also our fries were room temperature. There were only two other tables with customers when we were there at 1:30 p.m. Talk about people not even caring to microwave the food, this is sad. The only reason this got two stars was club was OK. That was OK that it was room temperature. 

David H.'s profile image
David H. 
rating
3 years ago

Big Boy has been a Michigan Icon for as long as I can remember. Sadly this site continues to disappoint. Tried to go there at 7 pm tonight, doors were locked and there were diners inside, staff was leaning against the counter in the back. Oh, the nice sign on the door said, hours 8am to 8pm, then a paper sign on the door says, 10am to 8 pm. I am all for supporting local businesses, but come on, you have to help us out here! Giving up on this place. 

Tom R.'s profile image
Tom R. 
rating
4 years ago

I was really excited to try the new big boy. However I was disappointed by lackluster food. I should've just gone to the Golden arches next door. 

Richard K.'s profile image
Richard K. 
rating
4 years ago

I was excited to try the new big boy in town. Got the super big boy to go. When I got home I was not excited. The big boy s supposed to have four patties. The promo pics look great, but my burger had was nothing like the picture. My patties were incredibly skinny and flat and burnt. This was the worst bug boy burger ever. I could've gotten better patties at McDonalds. 

Frequently asked questions about Big Boy

How is Big Boy rated?

Big Boy has a 3.7 star rating with 584 reviews. 

When is Big Boy open?

Big Boy is closed now. It will open at 8:00 a.m.