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Big Boy

3.7

About this business

Since 1936, Big Boy Restaurants has been serving generations of guests with timeless American comfort food and a warm, welcoming atmosphere. Home of the original Big Boy burger, our menu features something for everyone: hearty homestyle breakfasts, delicious burgers and sandwiches, fresh salads, classic dinner plates, and irresistible desserts like our hot fudge ice cream cake and signature pies. And don’t forget the milkshakes - thick, creamy, and absolutely unforgettable. They’re the perfect treat to top off any meal. Bi... read more

Location details

1720 E Sternberg Rd, Muskegon, MI, 49444, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
3.7565 reviews
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Connie W.'s profile image
Connie W. 
rating
3 years ago

We went for the first time tonight. The place was bright and clean once inside. Employees were masked up, even though customers did not have to be. There were only 1-3 other customers while we were in there from 5:10-5:50 pm. We were greeted immediately, the greeter and our waitress were very friendly, courteous, and helpful. We had a BOGO coupon from the Out on The Town book. My husband got the 10 piece fried shrimp meal with hush puppies, French fries, (we thought hush puppies but they weren't served with the meal), an... read more

Jaden P.'s profile image
Jaden P. 
rating
3 years ago

our server nicki was very attentive with lots of personality! the place was pretty clean for the most part. and the ceaser salad was definitely one of the best i've had ! it came w some scrumptious pita bread. unfortunately they were out of the zesty tortilla soup. overall good time ! 

ZachoryYT V.'s profile image
ZachoryYT V. 
rating
3 years ago

I personally really enjoyed their fries and chicken sandwich, the crust was pretty tangy and I liked that, it could use more pickles though. Although this place deserves a 5 star rating. 

CJ G.'s profile image
CJ G. 
rating
4 years ago

I was so excited to see this restaurant again. I remember it during my teen years on Apple Avenue, Muskegon. We stopped in this morning to give it try. The problem that I see, is it is hard to determine if they are open. The tinted windows are dark and this makes it difficult to see in. Once we came in, we were greeted by their staff and taken to our table. Service is swift, friendly and attentive. Piping hot coffee was great, as well as my Classic Blockbuster Breakfast. Comparatively speaking, Big Boy is at the top o... read more

Carla C.'s profile image
Carla C. 
rating
4 years ago

Went a couple weeks ago. Got the Slim Jim, one of my favorites. Excellent. Nice and clean. I felt like they were safe as far as Covid goes. I'm so happy to have a Big Boy in town again! 

Adrienne R.'s profile image
Adrienne R. 
rating
4 years ago

Our first time here! They are not open for sit down at the moment but we're providing takeout service. We were greeted right when we walked in the door and the person was so nice. She told us someone would be right with us to take our order, it wouldn't be her because she was off for the day, but she would make sure someone took care of us. Erica came over within two minutes and took our order. She had a friendly and warm way about her, even while wearing a mask. I could tell she was smiling and it made our experience that ... read more

Dee K.'s profile image
Dee K. 
rating
a week ago

Our food was COLD after waiting 25 minutes or more for it to arrive to our table! I would understand if the place was packed- but only 4 other tables (4 or less people) in the whole restaurant! Not impressed - Unsweet ice tea was good, but we were not offered a refill- 

John B.'s profile image
John B. 
rating
2 months ago

Food was cold. Not some of it. All of it. Sent it back just to have them warm it up.thw cook. Slash manger. Was pissed. So I told them I don't want it. So for one cup of coffee and two meals. It wAs $49 . Pretty high for cold food and a bad cook. The waiter was a young boy. Very nice kid. I do not recommend eating here at all. 

Suzanne B.'s profile image
Suzanne B. 
rating
3 months ago

Have visited this place two times and each time the service was okay but the food left something to be desired! Each visit I found hair in my food! Not mine! When mentioned to staff they asked if I wanted something else and I declined! Wasn't sure what I'd get! Won't return! 

Frequently asked questions about Big Boy

How is Big Boy rated?

Big Boy has a 3.7 star rating with 565 reviews. 

When is Big Boy open?

Big Boy is closed now. It will open tomorrow at 8:00 a.m.