This profile has been claimed by the business owner or representative.
1720 E Sternberg Rd, Muskegon, MI, 49444, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
The toilet is reshaping and I think it will look great with a new one on it I don't think
We went for the first time tonight. The place was bright and clean once inside. Employees were masked up, even though customers did not have to be. There were only 1-3 other customers while we were in there from 5:10-5:50 pm. We were greeted immediately, the greeter and our waitress were very friendly, courteous, and helpful. We had a BOGO coupon from the Out on The Town book. My husband got the 10 piece fried shrimp meal with hush puppies, French fries, (we thought hush puppies but they weren't served with the meal), an... read more
our server nicki was very attentive with lots of personality! the place was pretty clean for the most part. and the ceaser salad was definitely one of the best i've had ! it came w some scrumptious pita bread. unfortunately they were out of the zesty tortilla soup. overall good time !
I personally really enjoyed their fries and chicken sandwich, the crust was pretty tangy and I liked that, it could use more pickles though. Although this place deserves a 5 star rating.
I was so excited to see this restaurant again. I remember it during my teen years on Apple Avenue, Muskegon. We stopped in this morning to give it try. The problem that I see, is it is hard to determine if they are open. The tinted windows are dark and this makes it difficult to see in. Once we came in, we were greeted by their staff and taken to our table. Service is swift, friendly and attentive. Piping hot coffee was great, as well as my Classic Blockbuster Breakfast. Comparatively speaking, Big Boy is at the top o... read more
Went a couple weeks ago. Got the Slim Jim, one of my favorites. Excellent. Nice and clean. I felt like they were safe as far as Covid goes. I'm so happy to have a Big Boy in town again!
Our first time here! They are not open for sit down at the moment but we're providing takeout service. We were greeted right when we walked in the door and the person was so nice. She told us someone would be right with us to take our order, it wouldn't be her because she was off for the day, but she would make sure someone took care of us. Erica came over within two minutes and took our order. She had a friendly and warm way about her, even while wearing a mask. I could tell she was smiling and it made our experience that ... read more
Don't expect Big Boy to be around long. We did not come here with bad expectations. Upon reviewing the menu on line my wife was thinking we may have found a new place to frequent. Far from the case..... Food- totally burnt bacon, cold meals says to me that food here is an afterthought. Service- forgotten or ignored requests are numerous. Unclean, sticky menus show a lack of real cleanliness. Ambiance- do to a lack of other customers, the only noise was from the staff shucking and jiving in the kitchen. The server did take 1... read more
Business response:
Hi Donald. We sincerely apologize for falling short of expectations during your recent visit. Your experience with cold meals and poor service is not reflective of the standards we strive to maintain. While we appreciate that your server attempted to make things right by taking 15% off your bill and not charging you for the bacon, we recognize that these gestures could not fully remedy the multiple issues you encountered during your visit. Please contact us at feedback@bigboy.com to share the full details of your experience ... read more
First off I want to say it was 5:30pm and the place was empty so the slow service was unacceptable but if that was the only issue I least would have been okay however it was not It was the worst food I have had in Muskegon in a very long time. The place felt more like a bar more then a family restaurant and the food was like it sat around getting cold waiting for the next vicitm's plate. they had one cook and front house employee. So I imagine the back of house was as dirty as the breakfast bar was and they weren't even u... read more
Big Boy has a 3.7 star rating with 584 reviews.
Big Boy is closed now. It will open at 8:00 a.m.