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Birdeye

4.8

    Location details

    WeekdayScheduleStatus
    Mon8:00 a.m. to 5:00 p.m.
    Tue8:00 a.m. to 5:00 p.m.
    Wed8:00 a.m. to 5:00 p.m.
    Thu8:00 a.m. to 5:00 p.m.
    Fri8:00 a.m. to 5:00 p.m.
    SatClosed
    SunClosed
    4.88,494 reviews
    Select a rating
    Barbara B.'s profile image
    Barbara B. 
    2 years ago

    Thank you for haveing patience with me! 

    Harold n.'s profile image
    Harold n. 
    2 years ago

    It is nice to know that we not being taken for granted. That even as a long term customer we get calls to endure that we are satisfied and up to date 

    Laura C.'s profile image
    Laura C. 
    2 years ago

    Without a doubt, a Company you can count on and your team of customer service is fantastic when your team show patience and understanding besides helping us through to resolve through our issues with IT. Keep up the Good work! You will have me as a customer as long as I am in business. Thank You! 

    Tom F.'s profile image
    Tom F. 
    2 years ago

    These folks do a great job 

    Adriana H.'s profile image
    Adriana H. 
    2 years ago

    Customer support is always prompt and immensely helpful. Piyush Agarwal was who assisted me. 

    Edward H.'s profile image
    Edward H. 
    2 years ago

    I think bird eye does everything relatively well. Clear communication and really great to see the review generation being so trackable. Akash and Ed were great people to work with 

    Dan K.'s profile image
    Dan K. 
    2 years ago

    Ankona was extremely helpful during the implementation process. She made things very easy to understand and took things at a perfect pace. She always answered any questions and I never felt like just another customer to her. 

    Jason A.'s profile image
    Jason A. 
    2 years ago

    Learning how to use all the Birdeye features takes a lot of time. We would have liked more guidance and instruction from the implementation manager, in addition to the on-boarding spreadsheet. 

    Rachel V.'s profile image
    Rachel V. 
    2 years ago

    Great Experience 

    Sales D.'s profile image
    Sales D. 
    2 years ago

    Walk through went well, informative. I used Birdeye prior, would suggest tailoring the onboarding based on experience. 

    Frequently asked questions about Birdeye

    How is Birdeye rated?

    Birdeye has a 4.8 star rating with 8,494 reviews. 

    When is Birdeye open?

    Birdeye is closed now. It will open tomorrow at 8:00 a.m.