BirdEye
About
BirdEye enables you to be the best business. BirdEye drives business growth by getting new reviews and improving customer experience. More than 50,000 businesses use BirdEye to manage their reviews, be found online, gather customer feedback, improve operations and increase revenue. BirdEye’s all-in-one software includes review monitoring, review generation, review marketing, customer surveys, social listening, social publishing, social engagement, customer support ticketing, listings, webchat, business insights, and competitive benchmarking. Founded in 2012, BirdEye is headquartered in Silicon Valley and led by alumni from Google, Amazon and Yahoo. In 2019, BirdEye was ranked #60 in the “1
BIRDEYE FOR BUSINESSES
This profile is powered by BirdEye. Over 50,000 businesses use BirdEye everyday to get more reviews and manage all customer feedback. BirdEye helps millions of local businesses to be found online with all their reviews and accurate business information. Learn more about BirdEye
- 1423 Reviews5.0Google
- 791 Reviews4.9BirdEye
- 486 Reviews4.8G2 Crowd
- Show All
8 days ago
Thank you Birdeye for making it so easy for us to get more reviews. When they say that we use to trust customers to leave a review. But all too often forgotten. Having the BardEye app allows us to send an email to the customer immediately as a reminder. Therefore, we have more than double the chances of a review and we like it. Thanks a lot.
17 days ago
Pros: BirdEye integrates with your dental software and helped our office boost our reviews on Facebook, Google, and all other social media sites. At the end of the business day, BirdEye texts all of our patients and gives them a route to easily post reviews about their office visit, which absolutely helped us gain reviews and online presence. The best part about this software is the dashboard that allows users to see review statistics. The customer service for this company is excellent.
Cons: The pricing. The pricing for BirdEye is way too expensive for the features provided.
Overall: As stated above, my office selected BirdEye to boost our online... more>>
Business Response:
Hi Christopher, We're happy to hear your office skyrocked with BirdEye! And thanks for the compliment to the customer service! There is no software that has more features to cost than BirdEye. We're sorry you left us. We'd love to reconnect to start getting you more Google reviews and also get the reviews back on your website and social media.
21 days ago
Pros: We thought the software was an easy software to use.
Cons: We haven't run into any issues as of yet.
Overall: Birdeye has helped out practice with a lot of new patients. We are very excited about that.
Business Response:
Toni, thanks for being a BirdEye customer. We're thrilled your getting new patients due to your great reputation being visible online!
21 days ago
Pros: Helped us develop a system that has greatly increased our client reviews. It's worth every penny. It has met, and exceeded, out expectations.
Cons: there is not a downside to the software.
Overall: We receive the support that we need. Everyone that we've encountered at BirdEye has been highly responsive, informative and helpful.
21 days ago
Pros: So easy to use and integrates with all of the sites we use.
Cons: We've had a good experience. So far we have no issues.
Overall: We were having a hard time consistently getting reviews and feedback and managing all the review sites. This has made it so easy and we now are receiving more reviews than ever before. We would highly recommend.
Business Response:
Thanks Lori! Our real estate agents customers love the results of BirdEye, and we're so happy you feel the same way! Thanks for taking the time to leave us a review!!
23 days ago
Pros: I like that I can access daily reports to see how we are doing in our industry. It is very user friendly!
Cons: I'm still looking for something to complain about.
24 days ago
Pros: Th software is super user friendly. Of course our ratings went up after using BirdEye
Cons: When there is an issue it takes the team some time to get back with us .
Overall: Our experience so far has been great. Our reviews are up, rating is up, and the everyone on the team can easily use the Dashboard.