BirdEye

"Excellent tool for any business!" What do you like best? I love how easy it is to send our review links to customers, and that additional avenue for them to communicate any issues. What do you dislike? There really isn't much to dislike about Birdeye. It's affordable, and the ROI is incredible. Recommendations to others considering the product This is an incredibly valuable tool for any industry. Let your customers and clients know that you care about their opinion by using Birdeye! What business problems are you solving with the product? What benefits have you realized? We're solving the ability to get any negative feedback sent directly to us, so that we can assess and correct the situation.

Dr. K is the best surgeon I have come across. He is so kind and patient and really knows what he is doing. Love my results!

"BirdEye has SUBSTANTIALLY helped us boost our review intake and our overall Google rank" What do you like best? We're an electrical company and the ease of use of the interface has been incredibly helpful as they're busy and BirdEye is easy and simple enough for them to send review requests to our customers instantly. What do you dislike? I can't particularly describe anything we don't like. It's been nothing but helpful and support/customer service is always great. What business problems are you solving with the product? What benefits have you realized? Before, chasing down reviews from our customers was quite the hassle and we also never quite knew how to ask for reviews without irritating our clients. BirdEye makes it easy.

BirdEye has helped us tripled our reviews in a two month period. We now have more reviews than our competitors and a better rating. Hard to complain about that. We have an even higher sense of customer satisfaction awareness and push it further everyday. Thanks BirdEye

"Outstanding Service" What do you like best? Birdeye has a software that is very effective at soliciting feedback from our customers and getting this posted. We have been able to generate over 100 reviews of great quality. The customer service at Birdeye is outstanding. They get back to us quickly when we have questions and follow up to ensure our satisfaction. What do you dislike? Have not had any problems with Birdeye. There software and customer service have been great. What business problems are you solving with the product? What benefits have you realized? We have been trying to generate new business through the web to create growth. Birdeye has been a huge help as the feedback from our customers inspires confidence from potential new passengers.

"Reputation builder" What do you like best? Very easy for the user and the customer to use which makes it simple to generate reviews What do you dislike? So far I have not had anything bad to say What business problems are you solving with the product? What benefits have you realized? My online reputation has been built up in the first couple of months putting me in competition with the bigger outfits in my area

"Instantly increased my good reviews and drove clients to my door" What do you like best? Very quick and easy to get started. great customer support. What do you dislike? I wish that I had discovered it sooner. More effective than my facebook page Recommendations to others considering the product use it What business problems are you solving with the product? What benefits have you realized? increase in good reviews and clients at the door.

"It works! " What do you like best? The ease of setting up and the customer service available! My team no longer is asking patients for reviews and so it lends them to focus only on patient care. I like too that it allows patients to speak to us through messenger without posting it online so we can privately address any concerns. I love that it's a month by month relationship and not a locked in long term contract. What do you dislike? Naturally, I'd like to pay less but consider it a good investment. I wish Birdeye was part of the communication management system I am using with Revenuewell - wish they'd do a partnership. I can't really measure how much my ROI is - we ask patients How did you hear about us? They often say online so I don't know if they read a Google review or found our website. Recommendations to others considering the product It's worth trying especially since they don't lock you into a contract. What business problems are you solving with the product? What benefits have you realized? More Google reviews. More Google reviews. Better validated reviews seen on our website as well.