Black Bear Diner

Name: Black Bear Diner
Address: 10910 E. Foothill Blvd, Rancho Cucamonga, CA, 91730, US
Telephone: (909) 466-6614
Price range: $$
Rating: 4.6

4.6

★★

1050 reviews

|Restaurants|Rancho Cucamonga, CA 91730

10910 E. Foothill Blvd, Rancho Cucamonga, CA 91730

Not Specified

Closed now

About

Black Bear Diner has quickly become one of the top performing “anti-chains” nationwide. Read more about our history, proud accomplishments and recent growth below. Black Bear Diner, founded in 1995, is a fast-growing, community-oriented, family dining concept that offers a one-of-a-kind experience in a fun, bear-themed atmosphere. Black Bear Diner was born from a desire to bring home-style comfort food classics and personal service back to the dining experience. The brand is strategically growing its national footprint, with a goal of 100 locations by 2018. Recognized as a Top 10 Franchise Value by Full Service Restaurant Magazine and ranked 275th in Franchise Times’ Next 300 Franchises to

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4.6

★★

1,050 reviews

5★621

4★240

3★89

2★0

1★1

99 reviews have no rating

925 Reviews4.6Google
100 Reviews5.0Facebook
19 Reviews4.5Trip Advisor
6 Reviews3.7BirdEye

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Reviews(125)

Google Reviews(925)

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Robert Joseph Kime on Facebook

10 days ago

Awesome food great price. Staff 5 stars.

Business Response:

Thanks for taking the time to let us know about your great experience feeding your inner bear! We’ll be sure to pass your kind words on to our staff. We hope to see you again soon. :-) Keep Feeding Your Inner Bear!

Tammy Skelton on Facebook

4 months ago

the service was quick and the food was delicious. I will come back. love all the bears

Business Response:

Jill V on Trip Advisor

★★

4 months ago

Good Food Huge Portions Had breakfast sat at the counter. Mario was great, made sure that all our quirky requests were taken care of. Portions are huge, prices are fair and food is good. You will leave feeling very full.

Shani Ghyst on Facebook

4 months ago

darn good food! huge portions. if y'all haven't eaten here ya gotta go try it!

Business Response:

Thanks for the kind words and recommendation, Shani. Keep Feeding Your Inner Bear! We look forward to seeing you again very soon!

Yvonne ROmero on Facebook

4 months ago

first time there loved it ..worth the wait .even tho they said .40 mins .nope it was 1 hr 30 mins..

Business Response:

Aw, shucks, you’re making us blush!

Ric Chapman on Facebook

4 months ago

Food is great and the service is even better!!!

Business Response:

Keep feeding your inner bear! We look forward to seeing you soon Ric !

Silvia Torres-Ramirez on Facebook

4 months ago

My mom like the soup and tuna sandwich. She usually doesn’t like the food anywhere.

Business Response:

Thank you so much for your kind words, Silvia. We really appreciate you taking the time out to share your experience with us. Keep Feeding Your Inner Bear!

Empathtimetravel2020 on Trip Advisor

★★

4 months ago

New Black Bear Diner Rancho Cucamonga I went for my BIRTHDAY BREAKFAST! It was a special breakfast not on the menu. The service was wonderful and the food is delicious. I need to try the CHICKEN FRIED STEAK next time.

LetItBeWritten on Trip Advisor

★★

6 months ago

Get a Grip on Reality! Let's be Honest and Give people a Break! The parking lot is usually full, the waiting list is humongous, and people are willing to wait. This is a clear indication that there are more satisfied customers than those whom are not. I highly recommend the Thick-Cut Smoked Bacon and eggs (470 cals.), the Portuguese Linguica Sausage and eggs (710 cals.) and the Turkey Pesto sandwich (1200 cals.). Their meat quality is excellent! I don't write a review unless I'm truly impressed with any establishment. This place is one of the best places to eat when they’re fully staffed, and “customers” are in good spirits. Most of the negative reviews posted on (Yelp) are not a true reflection of Black Bear Diner in Rancho Cucamonga, CA. They may be understaffed from time to time but that does not give us a right to write a bad review. Perhaps Yelp should change their post a review link, to post a rant, because that seems to be what people want to do. This is a Diner that has made a huge investment and have gone to an extreme to make your visit comfortable and pleasant. You cannot rush a cook to make quality food, but you can ruin it if you do. It's worth the wait! No one is exempt from poor customer service in their own occupation, including me. We have all failed at one time or another to meet the standard. No one likes to be brow beaten or degraded under any circumstance, but we all do it to one another from time to time. Some days we have great control over our emotions and on others we do not. The best time to mention your dissatisfaction is when you're at the diner. Not online after the fact. Then you will experience the true professional performance from their management and staff. I like to consider their cost of doing business, the investment, staffing, training and procurement. The fact that I can walk into a clean and well maintained, restaurant and be greeted with a smile, (even if I’m not smiling myself) and get a great meal on a clean plate is commendable. The staff has to deal with a lot of different personalities, they depend on tips for wages and then get brow beaten by those that did not like the service. These people are not here to entertain you or satisfy your need for attention. They’re here to take your order and serve you your food in a fast and friendly environment. Please note; that some customers may get special attention because they’re respectable, patient approachable and friendly. If, you're in a rush, don’t care to tip a waiter or waitress and desire inexpensive fast food and service, then go to a fast food restaurant or hamburger joint. They will herd you in and out just like cattle and you can clean your own table when you arrive and when you’re done. Take a good look in the mirror and try to recall the last time that you were commended for cooking or serving food in a fast-paced restaurant. Perhaps this post will show the Yelp organization and their people how it feels to get a bad review based on their own comments.