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Black Bear Diner Bakersfield
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 9:00 p.m. | |
| Tue | 6:00 a.m. to 9:00 p.m. | |
| Wed | 6:00 a.m. to 9:00 p.m. | |
| Thu | 6:00 a.m. to 9:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 9:00 p.m. |
be nice if the servers were more interested in the customers than flirting with the girls, speaking only Spanish and goofing off in the kitchen so loud we heard them at our table. I guess that's why it took 40 min to get our food once we finally got our order in
Business response:
Diana Pressley , we’re sorry to hear your experience at Black Bear Diner wasn’t the best it could be. It’s important to us to make sure every customer feels satisfied when they pay us a visit, and we’d like to address this directly. Please email us at: info@blackbeardiner.com with some details about your experience, and a manager will be back in touch with you very soon.
Went to dinner tonight and ordered bacon and eggs. When it arrived at the table the hash browns were burnt. The waitress asked are those ok they look burnt. How did it even get past the kitchen? They took the hash browns to replace them. By the time they arrived I had finished my meal. They gave me a discount on my meal.
Recommendedmass amount of food at very low cost 10oz burger an much more try the strawberry lemonade
I came here after my Cancer treatment at CBCC down the street. I ordered breakfast and it came out with uncooked potatoes, runny eggs, and I honestly couldnt eat it. I asked for the manager and Talked to Francisco he agreed to take off the food and only charged me for my drinks....I left, drove 30 min away and was checking my bank account to get gas and saw an additional charge of 11.34 from the diner. So I called and asked to speak to the manager Francisco who told me to go f#ck myself. I had to drive back and call the poli... read more
Cold and undercooked food. Very disappointing
First of all, we was seated. The waiter took our drink order then brought the drinks. Then the waiter took for ever to come back to take our order.. then they sat other people next to us. The waiter finally took our order. What I would like to know was how the people sitting next to us got there food before we did.. I ordered huevos rancheros. I wish I would of taken a pic of the plate of food they brought me! Omg! I have never seen huevos ranchers made they way they made them. The eggs where on tostada shells and had green... read more
Business response:
Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please private message us your contact information and a little detail about your meal and we will be in touch with you.
Will never eat here again. Went for lunch, took 50 minutes to get a salad. Our original server was sick, sneezing and coughing on everything. The only thing that saved us from walking out was the male server that noticed we hadn’t gotten our food that wasn’t even our server. We get our food, I have to get it to go as I have to go back to work; to eat it later and find there’s a huge piece of plastic in my dressing. Never again.
Business response:
Thank you for providing your feedback and letting us know about this issue, Laura. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Your concerns will be addressed, and we thank you for your feedback.
terrible prime rib dinner
Business response:
Oh, no! It seems like we missed the mark here. Please private message us your contact information so my manager can reach out to you about this.
we were there for 15 minutes and no waitress or waiter came to even get our drink order. we asked who our helper was supposed to be and they named a person, then said oh I think they are on break. I'll find someone. we said no thanks and walked out.
Business response:
Thank you for providing your feedback and letting us know about this issue, Lorna Myers. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please private message us your contact information - my manager would like to address this directly with you.
Frequently asked questions about Black Bear Diner Bakersfield
How is Black Bear Diner Bakersfield rated?
Black Bear Diner Bakersfield has a 4.4 star rating with 5,937 reviews.
When is Black Bear Diner Bakersfield open?
Black Bear Diner Bakersfield is open now. It will close at 9:00 p.m.