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Black Bear Diner Chino
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
The long wait for a table and food. The food was served cold and tasted terrible.
Business response:
Thank you for providing your feedback and letting us know about this issue, Linda. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
took 40 minutes to get our order and they sit other people that just show up wen i was on the list.
Business response:
Marcos Castillo , we're sorry to hear your experience at Black Bear Diner wasn't the best it could be. It's important to us to make sure every customer feels satisfied when they pay us a visit, and we'd like to address this directly. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
took almost a hour to get served food and it wasn’t that good
Get a better kitchen staff that knows that food shouldn't be luke warm to cold when a paying customer has waited for almost a hour to get their food. A person that knows the difference between medium well and so rare that it looks like it was taken off the cow that same day. When you have to spend almost three hours from the time you get there until the time you can't wait to get the hell out of there....management in this establishment has a problem. Thank God in n out and Tommy's burgers were down the street. Very Ver... read more
they made a mistake 😕 im very hungry and they give me a wrong plate, they fixed 😒.
😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡
Business response:
We are sorry to hear about your disappointment regarding your recent visit. Your concerns will be addressed. My manager would like to address this personally. Please email us directly with your first and last name, and phone number to reach you. We will be in touch with you shortly. info@blackbeardiner.com
Have been getting takeout breakfast once a week for the last 3 months but the last two weeks have been disappointing and last week was the topper. Our biscuits were rock hard! I called the restaurant and no answer and email corporate and got no response so I guess they don’t care.
RecommendedExcellent service for our large group!
Business response:
Keep feeding your inner bear! We look forward to seeing you soon Betty !
my supposed creamy pot pie was watery and the western Bbq burger had an 0verkill of fresh onion and the onion ring and very little bbq sauce. it was our first time there and our last
Business response:
Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please email us a little detail about your meal and we will be in touch with you. info@blackbeardiner.com
Frequently asked questions about Black Bear Diner Chino
How is Black Bear Diner Chino rated?
Black Bear Diner Chino has a 4.3 star rating with 4,388 reviews.
When is Black Bear Diner Chino open?
Black Bear Diner Chino is open now. It will close at 10:00 p.m.